eCommerce Content Senior Manager

Podean is the leading global marketplace marketing agency. We work with progressive brands across the globe to unlock potential on Amazon, Target, Walmart, and other marketplaces. Our services span eCommerce strategy, content creation and optimization, media management, retail operations, data and analytics, consulting, and social commerce. Recent award wins include Digiday’s Best Employer for Remote Employees and Amazon’s Global Expansion Partner Award. 

We are looking for a strategic, results-driven eCommerce Senior Content Manager to lead the development and execution of content strategies across multiple clients and a variety of e-commerce marketplaces. In this role, you will serve as a key client partner, providing expertise on marketplace best practices and leading a team to deliver high-impact content and creative solutions. You will manage day-to-day content operations, mentor junior team members, and collaborate cross-functionally to ensure content aligns with broader advertising and business objectives.

This role requires a proactive leader with a strong understanding of Amazon content, creative strategies, and performance data, as well as a passion for driving innovation and efficiency in content creation.

What You’ll Do:

• Lead the development and execution of content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits, without leadership oversight
• Serve as a true client partner and authority on Amazon best practices. Able to clearly and concisely explain content and creative strategies and best practices both externally and internally
• Mentoring and coaching junior team members, providing guidance, trainings, and support to help them grow and develop their skills
• Manage the day-to-day activities of the junior content team members, including assigning projects, monitoring performance, and ensuring quality standards are met
• Collaborate with designers to deliver award winning creative strategies for clients and internal projects
• Collaborate with the media team and account managers to ensure that all content is aligned with clients' overall advertising and business objectives
• Partner with account managers to create content and SEO strategies that support client’s broader goals
• Developing and implementing creative strategies to support client goals and drive growth
• Strong understanding of Amazon creative and content data and analytics. Able to analyze performance data and tests to continuously optimize content and creative
• Contribute to content thought leadership through agency content, client POV pieces, resources, and case studies
• Serve as an internal subject matter expert and create and own SOPs / process creation, resources and run team trainings 
• Begin to understand Amazon content and creation commercials
• Partner with global counterparts to ensure global consistency and sharing across regions 

What We’re Looking For:

• 6+ years of experience in content marketing, e-commerce content strategy, or digital advertising, with a focus on Amazon or other marketplace content
• Proven leadership experience, managing and mentoring team members while overseeing multiple content projects
• Deep expertise in Amazon content creation, including optimization strategies for titles, bullet points, A+ content, storefronts, and image stacks
• Strong analytical skills, with the ability to interpret content performance data and make data-driven recommendations for optimization
• Project management experience, with a track record of successfully leading multiple content initiatives and meeting deadlines
• Exceptional client-facing communication skills, with the ability to articulate strategy, present recommendations, and manage client expectations
• Experience developing SOPs, training materials, and process improvements to drive efficiency in content workflows
• Collaboration experience across cross-functional teams, including media, account management, and design.
• Working knowledge of paid media platforms, including Facebook, Google, TikTok, and YouTube, and their role in content strategy
• High proficiency in project management and collaboration tools (e.g., Asana, Trello, Google Suite, Microsoft Excel, PowerPoint).
• A proactive, strategic mindset with a passion for driving innovation and delivering measurable results.

What We Offer: 

• Flexible #WorkFromAnywhere Policy 
• Comprehensive Benefits 
• 401(k) Contribution