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Education, Communication and Outreach Officer
Salary: £32,000 - £38,000 per annum, depending on experience plus Veolia benefits
Location: Hybrid working 3 days in our Kingston Upon Thames, KT1 3GZ
Duration: FTC until March 2027
To apply please provide a CV max 2 A4 pages and a cover letter max 1 A4 page. Applications without a cover letter will not be progressed.
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
Access to our company pension scheme
Discounts on everything from groceries to well-known retailers
Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
24 hour access to a virtual GP, 365 days a year, for you and family members in your household
One paid days leave every year to volunteer and support your community
Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing:
In the Education Communication Outreach (ECO) Officer position, you will work closely with the Contract ECO Manager to develop and deliver a food waste recycling improvement plan for the borough. You will also work on other community engagement projects to change resident behaviours and improve recycling rates, and will be responsible for the budget, timeline and quality of their delivery. You will also deliver educational sessions to schools and with residents in the local community.
You will identify good news stories and campaign ideas and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client, customers and colleagues at all levels across the contract. You will also deliver internal communications campaigns to improve our safety performance and working culture.
The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within Shropshire and from our Head Office in Shrewsbury..
What we are looking for
Essential:
Experience delivering behaviour change and/or community engagement techniques and analysing results
Experience of project and event development and delivery
Superb written and verbal communication skills including presentation skills
Experience of building strong stakeholder relationships
Ability to identify good news stories and develop them in partnership with PR team
A flexible and proactive approach that prioritises meeting our client and service user needs
Desirable:
Recycling and waste industry knowledge
Understanding or experience of working with local authorities
Ability to develop creative visual content across multiple formats
Advanced understanding of data management and analysis
Understanding of PR, social media, social advertising and digital communications
What’s next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Top Skills
What We Do
Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste. Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes. Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence. We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals. These aren't just empty words
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