ECH Project Manager

Posted Yesterday
6 Locations
In-Office or Remote
100K-110K Annually
Mid level
Hardware • Security • Software • Cybersecurity
The Role
Manage end-to-end implementation and cutover of Emergency Call Handling (Next Gen 911) projects. Create and maintain master project plans, schedules, budgets, and risk assessments. Serve as primary customer and subcontractor contact, run status meetings, provide regular updates, and hand off to support. Analyze program data and drive issue resolution to meet milestones and financial objectives.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
The Software Enterprise Solutions Deployment and Integration team delivers solutions to the public safety sector. We are committed to providing technology and tools that will allow customers to focus on their mission and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Emergency Call Handling 911 systems, Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing, among other offerings.
Job Description

Motorola Solutions is looking for a motivated individual to join our team supporting customers so they are always ready for those critical moments.  As an Emergency Call Handling Project Manager, you will help customers deploy a suite of Next Generation 911 solutions that will enhance their ability to respond to emergency situations. 
 
Responsibilities:

  • Accountable for the successful implementation, cutover, and hand-off to Support for emergency call handling projects 

  • Writes, manages, and implements the master project plan using automated project management tools, processes, and procedures.

  • Measures the performance relating to achieving each set of goals.

  • Understands business implications on all projects.

  • Acquires and maintains a high-level understanding of relevant internal organizational work flows and practices.

  • Serves as the primary point of contact for customers, subcontractors, and internal staff for the project.

  • Establishes and maintains contact with customers and channel partners as relates to their specific project.

  • Provides regular status updates.

  • Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines.

  • Initiates, generates, and maintains project schedules.

  • Leads scheduling status reviews with team members to track current status against planned progress.

 
Budgeting/Risk Management:

  • Initiates, generates, and maintains the project budgets (labor and capital) and financial objectives (revenue, margin, and cash).

  • Analyst project cost relative to the current budget, in collaboration with other team members and management to track current status against planned progress

  • Perform detailed analyses of program data and recommend solutions to customers.

  • Provides ongoing assessment and coverage of the risks associated with a project.

  • Alert management of any problem(s) that could severely or adversely affect the project achievements; prepare a plan of action to resolve issues.

 
Preferred Qualifications:

  • Must be able to effectively lead and drive all assigned projects

  • Experience with Public Safety communications systems

  • Proficient in developing project documents as well as having experience in a cloud-based document management system (Google Workspace).

  • Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) desired but not required.

  • Understanding local public safety customers, such as police, fire, and emergency medical services, is a plus.

  • Must be a self-motivated team player able to work effectively with general guidance toward objectives.

  • Must have excellent interpersonal, presentation, and negotiation skills

  • work collaboratively with regional and territorial management.

  • Must be able to effectively communicate with relevant peers and senior stakeholders. 

 
Target Base Salary Range: $100,000-$110,000 USD
 
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-JM3

#LI-REMOTE


Basic Requirements

Required Skills:

  • High School diploma, Technical Certificate, Associates, or Bachelor's degree in Business, Communication, IT, Leadership, or Technology required.

  • 3+ years of Project Management, and Program Management experience required

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position


Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Skills Required

  • High School diploma, Technical Certificate, Associate's, or Bachelor's degree in Business, Communication, IT, Leadership, or Technology
  • 3+ years of Project Management and Program Management experience
  • Legal authorization to work in the U.S. indefinitely (no employer sponsorship)
  • Ability to effectively lead and drive assigned projects
  • Excellent interpersonal, presentation, and negotiation skills
  • Self-motivated team player able to work effectively with general guidance
  • Experience with public safety communications systems (e.g., NG911, ECH)
  • Proficiency in developing project documents and experience with cloud-based document management (Google Workspace)
  • Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM)
  • Understanding of local public safety customers (police, fire, EMS)
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The Company
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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