Responsibilities:
- Review accounts that are past due and determine appropriate action to resolve outstanding balances
- Work with insurance companies to obtain payment for outstanding claims
- Maintain accurate records of all collection's activities, including documentation of all phone calls, letters, and other communications
- Identify trends in collections activities and work with management to develop strategies for improving collections performance
- Respond to patient inquiries related to billing and collections
- Ensure compliance with all state and federal regulations related to collections activities Qualifications:
- High school diploma or equivalent required; associate or bachelor's degree in business, healthcare, or related field preferred
- Minimum of 1 year of experience in medical billing and collections, with specific experience working with insurance companies
- Strong communication and interpersonal skills
- Ability to work independently and manage multiple priorities
- Detail-oriented with excellent organizational skills Job Type: Full-time
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What We Do
MDS is a privately held company, founded in 1985, incorporated in 1988 by two individual owners, and is exclusively healthcare focused. MDS services 600+ individual facilities nationwide. Our skills, experience, high ethical standards, and history of success have earned MDS a reputation as the industry’s preferred accounts receivable partner. MDS proudly offers: o Extended Business Office / Early Out Services Self-Pay Recovery Insurance Recovery & Claims Resolution o Self-Pay Bad Debt Collections o Systems Conversion Projects MDS combines a team of seasoned collection professionals with state-of-the-art technology to offer our Clients efficient and effective recovery services. Licensed to collect in all 50 states, all accounts are serviced in a compliant, legal and ethical manner. MDS’ proprietary systems provide exceptional flexibility to integrate with all forms of hospital patient accounting systems. Combining artificial intelligence with multiple layers of robotic process automation, we minimize decision-making, allowing recovery specialists to focus on more complex recovery opportunities. MDS offers many convenient options for payment, including online tools, mobile apps and QR codes on patient friendly statements. Proven Leader • Unique approach to insurance identification, resulting in greater collections • All accounts pursued, regardless of account balance • Successful collections without patient complaints • Extensive reports suite provides relevant, timely information • Automated processes and increased efficiencies utilizing the latest AI technology. • Solution-oriented collection approach for rapid account resolution and patient retention. • Automated and personalized assurance that payment plans have the follow-up and results you expect
