We are seeking an experienced East Africa Luxury Travel Consultant to join our growing team of specialists.
This is a client-facing, itinerary-driven role focused exclusively on B2C luxury travel sales and operations coordination. You will work directly with high-net-worth international clients to design and deliver exceptional East African safari experiences, while coordinating seamlessly with lodges, camps, and in-country partners.
This role is not B2B-focused and does not involve trade sales or wholesale contracting.
Success in this role is defined by the ability to convert high-value enquiries, design exceptional itineraries, and consistently deliver outstanding client experiences from enquiry through to post-travel follow-up.
Key Responsibilities- Design and sell bespoke luxury safari itineraries across East Africa (Kenya, Tanzania, Rwanda, Uganda, and surrounding regions)
- Engage directly with high-net-worth clients to understand their preferences, expectations, and travel motivations
- Manage the full client journey from initial enquiry through to booking confirmation and travel completion
- Coordinate closely with lodges, camps, and local partners to ensure flawless execution of itineraries
- Build and maintain strong, trust-based client relationships through exceptional communication and service delivery
- Stay up to date with East African destinations, new lodge openings, seasonal travel trends, and regulatory requirements
- Achieve and exceed individual sales targets while contributing to overall team performance
- Ensure accuracy and professionalism in all itineraries, communications, and CRM updates
Requirements
- Proven experience as a luxury travel consultant, ideally with a strong focus on East Africa
- In-depth knowledge of East African destinations, including lodges, camps, safari circuits, and exclusive experiences
- Strong track record in direct-to-client luxury travel sales and itinerary design
- Excellent written and verbal communication skills, with the ability to engage high-net-worth clients
- Strong organisational ability and attention to detail in managing complex itineraries
- Ability to work independently while remaining aligned to a collaborative team environment
- Passion for travel, wildlife, conservation, and delivering world-class client experiences
- Proficiency in additional languages such as French, German, or Spanish
- Experience using luxury travel systems such as Wetu, Tourplan, or similar CRM/itinerary platforms
- Previous experience working with international high-end clientele in a sales-driven environment
Benefits
- Competitive salary with performance-based commission structure
- Direct exposure to luxury East African lodges and world-class travel experiences
- Flexible working environment
- Ongoing training, destination development, and access to industry events
- Opportunity to travel and experience the destinations you sell firsthand
Skills Required
- Proven experience as a luxury travel consultant, ideally focused on East Africa
- In-depth knowledge of East African destinations, lodges, camps, and safari circuits
- Strong track record in direct-to-client luxury travel sales and itinerary design
- Excellent written and verbal communication skills for engaging high-net-worth clients
- Strong organizational ability and attention to detail managing complex itineraries
- Ability to work independently while aligned to a collaborative team environment
- Passion for travel, wildlife, conservation, and delivering world-class client experiences
- Proficiency in additional languages (French, German, Spanish)
- Experience using luxury travel systems such as Wetu, Tourplan, or similar CRM/itinerary platforms
- Previous experience working with international high-end clientele in a sales-driven environment
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What We Do
African Safari Group is a Cape Town-based premier inbound travel agency specializing in Southern and East Africa’s safari experiences, game reserves, and luxury accommodations. It provides full-service, customized holiday planning from initial inquiry through departure, drawing on destination knowledge and promoting ethical tourism that supports African jobs and tourism development for international travelers seeking expertly arranged wildlife and cultural journeys.
