EA - Data Services Specialist I

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

We are looking to hire a Data Services Specialist I who will serve as the primary engineer on all data-related aspects of the client onboarding and post-onboarding process. Ideal candidates possess strong communications skills, attention to detail, and a high comfort level working with clients. Candidates are expected to have a working knowledge of CRM solutions and relational databases. Experience working with non-profit or political campaign related data is a bonus!

Responsibilities 

• Develop SQL scripts and protocols for Mid-Market and Enterprise Data Conversions 

• Work on specialized migration assignments (ex. payments migrations)

• Work across departments, including Sales, Engineering, and Product, to accurately set and manage project timelines and outcomes

• Manage and prioritize your own workflows

• Work with team members to document and train others on technical tasks

• Quote basic technical services 

• Awareness of when to seek out technical guidance for code review or advice

• Implement ETL processes to acquire and load large datasets and improve efficiency of existing ETL processes

• Scope and execute client requested one-off edits and exports 

• Work with the Onboarding team to understand non-profit and/or political client data needs to fulfill import, export, and migration requests 

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Requirements 

• 1+ years experience in data migration 

• Proficient in manipulating data via SQL or relevant programming language, including but not limited to: update, insert, delete string functions, subqueries, complex table joins, Database schema (primary keys, indexes, execution plans, etc..) 

• Knowledge of Microsoft SQL Server, Microsoft Access, Oracle or similar platforms

• Demonstrated competency in project management 

• Ability to manage client requests and questions, and to be a technical resource in client-facing calls 

• Proficient in oral and written communications 

• Demonstrated ability to meet deadlines in a fast-paced environment 

• Experience with accurate time-keeping entry 

• Strong attention to detail 

Compensation 

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity. 

US Base Salary: $56,300 - $78,000

This position is a part of a bargaining union represented by CWA Local 1101, 1400, 2336, or 13000.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.

We will be accepting applications for the role until 11/06/2024

Our Culture: Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy

• Up to 15 paid company holidays including some commemorating social justice events and self-care

• Paid volunteer time

• Resources for savings and investments

• Paid parental leave

• Paid sick leave

• Health, vision, dental, and life insurance with additional access to health and wellness programs.

• Opportunities to learn, develop, network, and connect

Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.