e-Commerce Merchandiser

| Chicago, IL, USA | Hybrid
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An empty treadmill isn't compelling, but once someone steps on it, the stories are limitless. Our goal is to connect people emotionally to their fitness journey. We are a global team coming from different cultures and backgrounds with a shared passion to achieve and live our mission of inspiring healthier lives.
Inspire. Innovate. Make an impact and join our team!
Life Fitness is the global leader in commercial-grade fitness equipment. We are rapidly growing our digital capabilities to serve the needs of our global customers including health clubs, luxury hotels, and apartment complexes, as well as high-end home gyms. We're looking for a talented eCommerce Merchandiser to join our team at our HQ in Rosemont, IL. In this position, you will play a pivotal role in shaping the online shopping experience for our B2B and D2C customers, optimizing product assortment, and driving sales through effective merchandising tailored to the needs of fitness enthusiasts.
**this is a hybrid position based out of our Global HQ in Rosemont, IL - M/F remote and T-Th are in-office collaboration days** #LI-Hybrid
WHAT YOU'LL BE RESPONSIBLE FOR:
Merchandising Strategy for B2B & D2C:

  • Help develop and implement a merchandising strategy aligned with Life Fitness's business goals, focusing on driving online sales and enhancing the customer shopping experience of our online customers.
  • Collaborate with cross-functional teams to understand the unique requirements of B2B & D2C customers in the fitness industry.
  • Manage and leverage marketplaces like Amazon to further extend the reach and brand awareness of Life Fitness to high-end online shoppers.


Product Assortment and Curation for B2B & D2C:

  • Curate and manage our product catalog, ensuring a well-balanced assortment that meets the specific needs and preferences of our customers.
  • Build Customer-specific product catalogs for various key accounts ensuring selection and pricing meets contracted terms
  • Review, approve and on-board new and existing B2B customers to the eCommerce experience
  • Analyze sales data, customer feedback, and market trends within the fitness industry to make informed decisions on product selection and placement.
  • Identify and execute upsell and cross-sell opportunities to maximize AOV and repeat purchase rates
  • Leverage SEO best practices to drive organic traffic and improve search rankings.


User Experience Optimization for B2B & D2C:

  • Leverage your digital design skills along with external UX/UI teams to optimize the online shopping experience, including product page layout, navigation, and search functionality.
  • Utilize data-driven insights to improve website navigation, product categorization, and search functionality.
  • Conduct A/B testing and analyze user behavior within the fitness industry to continually improve the website's merchandising effectiveness.


Data Analysis for B2B & D2C:

  • Utilize data analytics tools to monitor key performance indicators (KPIs) related to B2B & D2C product sales, conversion rates, and customer engagement.
  • Provide regular reports and insights to stakeholders, identifying opportunities for improvement and growth within the B2B space.


Competitor Analysis for B2B & D2C:

  • Stay informed about industry trends within the fitness sector and conduct regular competitor analysis to identify merchandising best practices and opportunities for differentiation.
  • Other responsibilities as assigned.


WHAT WE'RE LOOKING FOR IN YOU (QUALIFICATIONS):

  • Bachelor's degree in Marketing, Business, or a related field; relevant certifications are a plus.
  • Proven experience (3+ years) as an eCommerce Merchandising role within a B2B and D2C environment.
  • Strong understanding of eCommerce platforms (Shopify preferred), online retail trends specific to the fitness industry, and merchandising strategies for business customers.
  • Experience working with large, multi-variable data sets, and deploying analytics tools to drive decision-making.
  • Excellent communication and collaboration skills, with the ability to work effectively in a remote environment.
  • Familiarity with fitness or related industries is a plus.
  • An entrepreneurial focus - you're comfortable working with ambiguity, and know how to get things done.


Want to take the next step in your career?
Life Fitness takes pride in our talented employees and believe in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits and unleash your potential.
If you feel the open position you see is right for you, we invite you to apply.
Learn more about us here.
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through "@lifefitness.com" or "@indoorcycling.com" domain email addresses or "[email protected]" for U.S. opportunities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected status recognized under applicable law.
Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled EEO is The Law - for more information click here
Life Fitness and Workday Privacy Policies
Life Fitness does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • MatlabLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • AndroidLanguages
    • ReactLibraries
    • AngularFrameworks
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    • React NativeFrameworks
    • Ruby on RailsFrameworks
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    • TensorFlowFrameworks
    • FirebaseDatabases
    • Microsoft SQL ServerDatabases
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    • Google AnalyticsAnalytics
    • IllustratorDesign
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    • SolidWorksDesign
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • PardotCRM
    • MailChimpEmail
    • Oracle EloquaLead Gen

An Insider's view of Life Fitness

What projects are you most excited about?

Life Fitness On Demand is a digital library of instructor-led classes streamed on our app and cardio equipment. Collaborating with the brightest minds at Life Fitness, I've led and seen it grow from conceptualization to product launch. I am excited as we continue to enhance the in-workout user experience and integrate new technologies.

Arturo

Director, Product Development

How has your career grown since starting at the company?

I’m proud to say that my career has shown consistent progression over the last two decades. In college, I began my journey as a part-time office admin and am now one of our IT leaders. I held various analyst roles within the business and IT. My growth has been truly influenced by some amazing leaders who saw my potential and supported me.

Deanna

Director, Business Solutions

What are Life Fitness Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Life Fitness provides employees with a flexible work schedule that includes summer hours, flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Life Fitness employees have access to an FSA
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life Fitness' health insurance policy covers some out of pocket expenses.
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Life Fitness sponsors family oriented events annually.
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
We offer employees free on-site garage parking.
Recreational clubs
Relocation assistance
Fitness stipend
Free onsite gym at all office locations.
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Life Fitness hosts lunch and learn meetings on occasion.
Promote from within
Continuing education stipend
Customized development tracks
Paid industry certifications

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