E-Commerce Key Account Manager

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
We are seeking an eCommerce Key Account Manager , to be a vital member of the Amazon Sales Team, responsible for driving SharkNinja's "Amazon Obsessed with Winning" promotional strategy and executional management. Reporting directly to the Sales Director for Amazon, you will deliver critical elements of our commercial playbook while owning key external relationships across Amazon Vendor Services and other Pure Player Vendor Managers.
This role requires strong cross functional partnership across data, finance, operations, performance marketing, content and sales strategy to ensure full ability to outperform. Additionally, you will manage financial agreements and budgeting including ROI analysis to maximize spend efficiency along with marketshare. You will support the sales strategy by identifying growth opportunities, analyzing promotions and pricing, and assessing potential market threats, while collaborating with internal product teams to evaluate assortment productivity and contribute to long-term strategic planning.
Key Responsibilities:

• Drive the "Amazon Obsessed with Winning" model by optimizing daily performance and projections.

• Serve as the primary point of contact for Amazon Vendor Services & other Pure Player VMs, establishing and nurturing strong relationships to drive sales growth and increase market share.

• Collaborate with cross-functional teams, including media, content, brand, and operations, to ensure seamless execution of account plans, forecast attainment and exceptional customer experiences.

• Conduct regular business reviews with customers to analyze performance, identify growth opportunities, and develop tailored strategies to drive business expansion.

• Partner and execute an advanced, complicated assortment, pricing and promotion strategy.

• Skillfully negotiate pricing, terms, and promotions to optimize revenue generation while fostering mutually beneficial partnerships with retailers.

• Stay up-to-date with market trends, competitor activities, and consumer preferences to provide insights and recommendations to internal teams.

• Monitor sales performance, analyze data, and generate comprehensive reports to track progress, identify areas for improvement, and inform strategic decision-making to achieve market share expansion.

• Collaborate with demand planning and supply chain teams to optimize the flow of goods, ensuring accurate forecasting and efficient inventory management and timely order fulfillment.

• Ability to drive organic product ranking to increase traffic, maximize conversion and sales.

Education and Experience:

• Bachelor's Degree or equivalent experience.

• 3+ years of relevant experience in a strategic sales, promotional management or commercial account management for an ecommerce customer.

• Proven ability to develop ecommerce 4P strategies and manage a complex assortment effectively.

• Advanced proficiency in Amazon Vendor / Seller Management, Microsoft Office Suite, including Excel, Outlook, and PowerPoint.

• Ability to handle multiple projects in a fast-paced work environment.

• Strong communication and interpersonal skills for effective cross-functional collaboration.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, RRSP retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, free clinical mental health support, EAP, tuition reimbursement, wellness reimbursement, product discounts, referral bonus program, and more.
Pay Range
$85,300-$135,300 CAD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]