Consensus Cloud Solutions
Consensus Cloud Solutions transforms simple digital documents to analytics-ready documents unveiling actionable data.

E-Commerce Data Analyst

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Employer Provided Salary: 105,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.  

With more than 11 million users worldwide, Consensus leads the industry in data exchange solutions and we’re only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators. 

Now is the ideal time to join us in our mission to solve healthcare’s biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it. 

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.


How you will impact the organization…

This role will be critical in extracting actionable business insights from customer data to guide strategic decision making and priorities for the eCommerce and broader marketing and sales teams.  This individual will primarily focus on areas of customer acquisition and retention to identify opportunities for spend optimization, growth and reduced churn.


The value you will deliver…

  • Structure data to extract actionable insights in areas such as customer acquisition, lifetime value and campaign effectiveness.
  • Manage end-to-end data analysis tasks, including data extraction, cleaning, analysis and interpretation.
  • Conduct regular competitive evaluations, identifying recent market developments and opportunities.
  • Partner with technical teams to improve data instrumentation.
  • Create dashboards and visualizations to communicate insights to relevant business stakeholders.
  • Prepare weekly, monthly, quarterly and annual reports for the eCommerce business.
  • Collaborate with cross-functional teams to align business objectives with data analysis.
  • Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.


What you will bring to the table…

  • 4+ years experience as an e-commerce or web marketing data analyst / data scientist, preferably in a SaaS e-commerce environment.
  • 4+ years of experience interpreting and analyzing data using statistical techniques and delivering ongoing reports.
  • 4+ years of experience with data mining techniques to extract significant insights from large datasets.
  • 4+ years of experience building predictive models from observed datasets. 
  • 4+ years of experience working within SaaS eCommerce operations, customer retention strategies and marketing performance metrics.
  • 4+ years experience as a power user of Google Analytics and DataStudio/Looker - Expert including: Creating custom dashboards and reports, understanding segments and how to apply them incorporating external data sources into Looker, working with and understand the nuances of GA4
  • 4+ years experience as a power user of Google Sheets, familiarity with most core functions and able to leverage functions to make data evaluations scalable, advanced knowledge of regex syntax and how and why to use regex functions in Google Sheets, creating data visualizations using graphs / pivot tables / conditional formatting, etc..
  • 2+ years experience in Salesforce creating reports within SFDC if required and articulating clear reporting requirements to external resources.
  • 2+ years experience in Tableau understanding the capabilities and limitations  of the platform and can provide clear requirements to drive automated reporting. 
  • 1+ years experience in Database SQL, ability to read and understand SQL structure
  • Advanced understanding of data science methodologies including statistical analysis, data mining and predictive modeling.
  • Experience using data to drive decision making with a highly analytical mentality.
  • Exceptional attention to detail.
  • Experience presenting data to a variety of audiences in a manner that tells a story.
  • Strong problem-solving and critical thinking skills.
  • Ability to successfully work independently at times and also collaborate interdepartmentally.
  • Ability to achieve your own KPIs while also supporting other team members in hitting their own KPIs. 


You will stand out if you also have…

  • Experience with SQL and familiarity with database management.
  • Experience with statistical programming languages such as R or Python.
  • Experience with GA4.


Additional details…

  • Location requirements: Fully remote within the U.S. (Los Angeles, Las Vegas or Braintree, Massachusetts preferred.)
  • Travel requirements: Up to 10% travel
  • Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
  • Technology requirements: Reliable, high speed internet
  • Eligible for sponsorship: No 


The salary range for this role is up to $105,000 USD.  The total compensation package for this position is negotiable and may also include [annual performance bonus, ESPP, enhanced time off packages and benefits.]

We are not accepting agency submissions for this role.

To learn more about us visit consensus.com

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Candidate Location Eligibility:
Buffalo, NY
Las Vegas, NV
Los Angeles, CA
New York City, NY
Reno, NV
Rochester, NY
Sacramento, CA
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA

What are Consensus Cloud Solutions Perks + Benefits

Culture
Volunteer in local community
Paid volunteer time
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Health Insurance + Wellness
Flexible Spending Account (FSA)
Medical FSA, limited purpose FSA, dependent care FSA, Health Savings Account (HSA) with rich employer matching contribution.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Robust options including carrier options, fertility benefits and more.
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Hourly employees have access to generous PTO,
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
For on-site or hybrid roles parking and commuter transit perks.
Company-sponsored outings
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
This varies depending on the requirements and location of the role.
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Based on leadership approval.
Continuing education available during work hours
Paid industry certifications
Based on leadership approval.

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