E-4B Customer Support Engineer (Mid-Level or Senior)

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS) is seeking an E-4B Customer Support Engineer (Mid-Level or Senior) in Oklahoma City, OK. This role is responsible for developing, refining and improving the execution of the E-4B maintenance plan with emphasis on Programed Depot Maintenance (PDM) activity. Develop and maintain configuration of maintenance activities in accordance with published maintenance documentation. Manage lessons learned programs to increase efficiency during PDM activities. Schedule, coordinate and host simulations events. Develop a build plan to be utilized for job sequencing. Interpret Engineering drawings and specification in support of E-4B aircraft maintenance and modification activities. Analyzes maintenance activities to target opportunities for process improvements.
General Engineering customer support including use of technical publications and aircraft maintenance manuals. General understanding of service bulletins and FAA Airworthiness Directives. General understanding of 747 commercial derivative military aircraft.
Our Teams are currently hiring for a broad range of experience levels including; Mid-Level or Senior E-4B Customer Support Engineer.
Position Responsibilities:

• Leads engineering support for scheduled and unscheduled field and depot maintenance team
• Evaluates component repair and procurement
• Establishes repetitive field and depot maintenance requirements, E-4B Programmed Depot Maintenance Documents and Depot Maintenance completion records
• Recommend changes to the USAF Field maintenance technical orders.
• Provides shipside depot maintenance liaison engineering support
• Serves as a Technical Lead Engineer (TLE) and mentors a team of engineers and engineering analysts
• Directly interfaces with the USAF Customer on E-4B maintenance requirements
• Serves as a Subject Matter Expert on proposals

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
• 3+ years of experience interpreting engineering drawings, technical publications and/or specifications
• 3+ years understanding of Maintenance Plan Document, Aircraft Service Bulletins, FAA Airworthiness Directives and Service letters
• 3+ years of experience with the E-4B aircraft

Preferred Qualifications (Desired Skills/Experience):

• 5 or more years' related work experience or an equivalent combination of technical education and experience
• Experience with DoD Customers
• Experience in aircraft sustainment requirements, reliability and maintainability, USAF technical orders, or USAF maintenance operations
• Experience with aircraft maintenance related project management
• Experience with data analysis techniques
• Experience with Microsoft Excel, Access, or PowerPoint

Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range (Mid-Level): $87,550 - $118,450
Summary pay range (Senior): $109,650 - $148,350
Applications for this position will be accepted until May. 07, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.