The Role
Leads architecture, design, implementation, and improvement of Microsoft Dynamics 365 CRM solutions across Sales, Service, and Marketing. Conducts customer discovery, due diligence, feasibility analysis, solution validation, technical documentation, estimates, and pre-sales activities. Advises senior stakeholders, manages vendors and partnerships, mentors technical consultants, and ensures adherence to architecture, security, and design standards.
Summary Generated by Built In
Key Responsibilities
- Design
and Implementation: Lead the architecture, design and
implementation of Dynamics platform for Sales, Service and Marketing
Modules for customers
- Due
Diligence and Solution Validation: Lead the due
diligence phase of the pursuit and revise the solution as needed post
design authority review meetings
- Customer
Discovery & Assessment: Analyse customer
objectives and present compelling solutions, identifying business value
and ROI
- Technical
Feasibility & Impact Analysis: Perform technical
feasibility assessments for requirements and select the appropriate approach
for application integrations solution as required
- Leadership
& Advisory: Advise senior customer leaders on Dynamics
Platform capabilities, solutions, contributing to strategic IT advice
- Best
Practices Recommendations: Recommend best
practices for Solutions Strategy & implementation planning
- Supervision
of Consultants: Lead team of Dynamics
Developers/Consultants to develop the Dynamics Platform system as
recommended
- Technical
Documentation & Design: Independently design,
document, and develop technical architecture and solutions for Dynamics
platform-based applications
- Solution
Implementation: Build components and custom designs,
ensuring technical integrity and successful implementation
- Estimates
& Vendor Management: Work on estimates,
vendor management, and partnership/license management
- System
Architecture Improvements: Identify, Analyze,
recommend, and implement improvements in system architectures
- Cross-platform
Solutioning: Contribute ideas towards
cross-platform solutions for customers and practice
- Quality
Assurance: Ensure strict adherence to
architecture principles and design standards to maintain technical quality
following Security by design approach
Must-Have Skills
- Microsoft
Dynamics 365 CRM expertise and implementation
experience
- Strong
Proficiency in architecture , solution designing & implementation on
Dynamics Platform for Sales, Service & Marketing modules
- Strong
understanding of technical feasibility, impact analysis, and
solution design for complex business problems on Dynamics Platform
- Experience
with industry-standard architecture models
- Strong communication and presentation skills for client interactions
- Proven
track record in client-facing roles as an Architect / Consultant
- Ability
to mentor and lead a team of technical consultants
Good to have
- Experience
in cloud technologies (Azure, etc.)
- Proven
experience in Technical Sales and leading pre-sales engagements
- Experience
in proposal preparation, and handling RFPs
- Knowledge
in cross-platform solutioning and integration of technologies
Skills Required
- Microsoft Dynamics 365 CRM expertise and implementation experience
- Strong proficiency in architecture, solution design, and implementation for Dynamics Sales, Service, and Marketing modules
- Strong understanding of technical feasibility, impact analysis, and solution design for complex Dynamics platform business problems
- Experience with industry-standard architecture models
- Strong communication and presentation skills for client interactions
- Proven client-facing experience as an Architect or Consultant
- Ability to mentor and lead a team of technical consultants
- Experience with cloud technologies such as Azure
- Proven experience in technical sales and leading pre-sales engagements
- Experience preparing proposals and handling RFPs
- Knowledge of cross-platform solutioning and technology integration
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The Company
What We Do
ADROSONIC is a global IT consulting and digital engineering firm that helps enterprises unlock business value through data, automation, and digital solutions. It supports transformation from idea to outcome, combining innovation, insight, automation, and technologies such as Microsoft Dynamics 365 and Power Platform. The company serves insurance, banking and finance, nonprofit, and e-commerce and retail organizations, delivering scalable, secure, measurable outcomes.
