Dynamics CRM Functional Lead

Reposted 10 Hours Ago
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Santa Clara, CA, USA
In-Office
Senior level
Information Technology • Software
The Role
The Dynamics CRM Functional Lead will analyze business requirements, provide functional solutions, maintain documentation, and ensure user training and satisfaction. A strong understanding of CRM processes is essential.
Summary Generated by Built In
Company Description

First IT Solutions

Job Description

7-10 years  is required

Excellent Proficiency on Microsoft Dynamics CRM 2011/2013

Very proficient on CRM Business Processes in Sales Force Automation , Marketing automation and Service management functionality

Extremely good understanding of Microsoft Dynamics CRM 2011/2013 product ( entities , workflows and configuration )

Excellent in communication, documentation and articulation skills

Experience of functional analysis, gap-fit analysis and functional support

Exposure to Dynamics CRM technical aspects esp. Javascripting, Installation

Analyse client’s business requirements for CRM, perform Fit-Gap analysis and present functional solutions 

Prepare and maintain Functional Requirements document and Functional design document

Coaching and guiding the development team on requirements and functional aspects

Functional testing of the implemented CRM system

Provide end user training

Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective

Client facing, assertive, excellent communication

Qualifications

Bachelor's or Higher degree is Preferred

Additional Information

Job Status: Full Time 

Eligiblity: GC or US Citizens

Share the Profiles to mkonni(at)1stitsolutions.com

Contact: 703-349-1214

Keep the subject line with Job Title and Location

Skills Required

  • Excellent proficiency on Microsoft Dynamics CRM 2011/2013
  • Experience of functional analysis, gap-fit analysis
  • Exposure to Dynamics CRM technical aspects esp. Javascripting
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The Company
HQ: Chantilly, VA
361 Employees
Year Founded: 2005

What We Do

Tech Tammina is a blend in implementing Business Processes across onshore and offshore Software Development using Low Code platforms. This phenomenal transition made us a Digital Transformation Company. Tech Tammina contributed their vision on Offshore Outsourcing with its expertise in strategic global delivery models which makes a reliable Outsourcing Software Development Solution provider. Tech Tammina offers services by automating the Business Processes through Automation platforms, resembling RPA (Automation Anywhere, Blue Prism, and UI Path) and Business Process Management platforms (Appian, BPM'​ online, Mendix). We are engaged in providing Digitalized services through Custom Software & Application Development with Quality assurance and Testing preferences. We deliver our services and innovations through emerging technologies with utmost accomplishment. Our expertise implicates in reducing outlay and increasing the efficiency of the product and service by conveying the strategic advantage of Software Outsourcing and Offshore Software Development for the clients. Software development process with an exceptional and valuable deliverance involves in meeting clientele expectations. Tech Tammina is one of the efficient and flexible global eminent experts in outsourced Custom Software Development with rigorous Quality assurance and Testing measure.. Considering Risk involving and Project failure measures we implement powerful software solutions that meet the client expectations. We look forward to escalating the clientele appreciation for ages to serve for emanating generations.

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