DRIVE HAND - BILLINGS

POSITION SUMMARY 
The Drive Hand is responsible for full service to diesel customers including the proper, safe, and efficient refueling of diesel customers’ vehicles. Additionally, Drive Hands are responsible for keeping the outside store area and parking lot clean and free of debris. Each shift will be assigned specific duties and individuals filling those shifts will be responsible for accurate completion of those duties.
Note:  This job description is not intended to be all-inclusive.  Employees may perform other duties to meet the ongoing needs of the department and/or organization.  Duties within the department may also change to ensure business needs are met on an ongoing basis. 

PRIMARY DUTIES AND RESPONSIBILITIES:
a.    GENERAL MANAGEMENT

•     Adheres to all Company policies
•     Follows the work schedule as posted unless a change in schedule is arranged with the Store Manager
•     Gives all customers prompt and courteous service
•     Observes shift operating hours at all times, as assigned by the Store Manager
•     Assists the Store Manager in seeing that the store maintains a store-inspection grade of at least 90% on the store-inspection report
•     Ensures the Store Manager is made aware of all sales, cash, or operating discrepancies
•     Operates shift within Company guidelines to achieve sales and profit
•     Properly cleans and maintains equipment
•     Performs specific tasks as assigned by the Store Manager
•     Adheres to all city, county, state, and federal regulations
•     Stays familiar with the Company Pricebook, Policy Manual, and bulletins
•     Completes all assigned training

b.    PERSONNEL

•     Clocks in and out at the time clock, and signs verifying all hours worked
•     Advises the Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

c.    SECURITY

•     Shares the responsibility for controlling the inventory on the shift or in the store
•     Always protects Company assets

d.    MAINTENANCE

•     Fill every diesel vehicle and call in to the fuel desk
•     Clean windshields
•     Keep the front lot clean from trash
•     Make sure all pump islands (gas & diesel) trash cans and all other area trash cans are emptied
•     Fill windshield fluid and paper towel dispensers at the pumps
•     Replace old squeegees
•     Clean up minor gas or diesel spills
•     Change outside signs when needed
•     Post signs on out-of-order equipment
•     Post signs on hazardous conditions, such as wet floors
•     Immediately advise the Store Manager of any maintenance problems
•     Other duties as assigned by Store Manager

ESSENTIAL PHYSICAL REQUIREMENTS

•     Be available to work any and all scheduled hours, as attendance is crucial, and be available to work occasional unscheduled shifts as requested or needed
•     Be able to converse with, communicate, and understand the English language at the eighth-grade level, including the ability to hear the spoken word
•     Be able to perform arithmetical calculations at the eighth-grade level in order to make change and complete shift reports, and account properly during vender check-in
•     Have sufficient visual acuity to check identification
•     Be able to read and understand instructions for operating electric cash registers and other equipment
•     Be able to move up to 55 pounds
•     Be able to react to fire by moving and using a fire extinguisher weighing 20 pounds
•     Be able to tolerate exposure to gasoline fumes and cleaning products and follow directions on the label
•     Be able to ascend /descend a ladder to clean windows
•     Be able to tolerate exposure to cleaning products, follow directions on labels, sweep and mop floors, dust shelves, move trash containers, and place in an outside bin
•     Be able to clean the parking lot, dog park (if applicable), and grounds surrounding the convenience store
•     Be able to consistently work in outdoor weather conditions
•     Be able to bag ice
•     Be able to detect and identify objects or people up to 40 yards from the register area
•     Be able to operate store equipment.  Ex:  cash registers, computers, and adding machines
•     Be able to remain in a stationary position for up to a full nine-hour shift while performing the necessary job duties
•     Be able to bend, stoop, push and pull in the stocking and merchandising of the store
•     Be able to work as a "team" member to assure constant and consistent customer satisfaction