Doorperson

Posted 9 Days Ago
Be an Early Applicant
10016, New York, NY, USA
In-Office
23-31 Hourly
Entry level
Real Estate • PropTech
The Role
Welcomes and assists tenants and visitors, manages doors, deliveries, packages, work orders, keys, and building information. Monitors building safety, patrols premises, reports hazards or damage, and performs cleaning and basic maintenance tasks such as mopping, glass cleaning, watering plants, and clearing sidewalks. Requires strong customer service, communication, discretion, organization, computer skills, physical stamina, and flexibility for overtime and emergency coverage.
Summary Generated by Built In

Rudin, as agent, seeks a Doorperson to join the company. We are looking for candidates that can hit the ground running. This is a 32BJ Union position.

Essential Functions
  • Handle cleaning products and equipment safely
  • Lift up to 50 pounds
  • Bend, lift, go up and down stairs and/or ladders
  • Monitor and maintain cleanliness, sanitation, and organization throughout the building
  • Report to work on time and remain alert for the entirety of the shift
  • Follow oral and written instructions and clearly communicate both verbally and in writing
  • Utilize computer software to perform duties
  • Stand for extended periods of time
 Responsibilities
  • Greet and assist tenants and visitors in a pleasant and courteous manner
  • Provide assistance by opening doors, carrying bags, hailing rides and directing people to the front desk
  • Respond to inquiries whether it be features of the building, local knowledge of the neighborhood, and questions, concerns or complaints, which may be relayed to the appropriate co-worker
  • Stay alert throughout the shift to ensure building and tenant safety: Look out for suspicious activity and regularly inspect the building for safety, patrolling all areas and reporting any damages
  • Use building management software, such as Yardi, to enter and track work order requests, maintain key control, confirm building and visitor information, and receive/track deliveries and packages until residents pick items up
  • Maintenance: building maintenance, from clearing sidewalks during winters, laying down rain mats, watering plants, sweeping puddles on the exterior perimeter, mopping floors, glass cleaning and other cleaning tasks as assigned
  • Other ad hoc duties may include relief coverage for other positions
  • May be required to perform overtime as needed to address emergencies.
 Compensation
  • The compensation for this role is subject to the terms of the 2022 Apartment Building Agreement between the Realty Advisory Board on Labor Relations Inc. and SEIU Local 32BJ (“Contract”)
  • The new hire rate for this position is 75% of the Contract minimum
  • The hourly rate for this position ranges from $22.33 - $29.77

Rudin is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 


This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Rudin makes hiring decisions based solely on qualifications, merit, and business needs at the time.

QualificationsRequirements
  • Proper Etiquette: Be polite and friendly, making people feel at ease, and proactively offer your services to tenants and visitors
  • Customer Service: Be committed to creating an excellent tenant experience, answering inquiries thoroughly and accommodating requests while reinforcing rules and policies
  • Safety Awareness: Recognize signs of potential danger and enforce safety measures
  • Attention to Detail: Being observant is a key characteristic of this position while monitoring deliveries, building premises and everyone entering--beyond safety concerns, remembering details helps build better connections with people, especially residents or recurring visitors
  • The job requires standing for several hours and lifting and carrying luggage and packages
  • Comfort in learning computer applications; working knowledge and experience with Building Link or Yardi a plus
  • Being punctual and reliable, with excellent verbal and written communication skills
  • Must use sound judgment, show discretion, and maintain confidentiality
  • Be detail-oriented and extremely organized with an ability to multi-task
  • Must be a team player with excellent interpersonal skills
  • Uniform/workplace attire must be pressed, polished, free of stains and properly tailored while on premises.

Skills Required

  • Proper etiquette and a polite, friendly approach with tenants and visitors
  • Commitment to excellent tenant customer service and ability to answer inquiries
  • Safety awareness and ability to recognize potential danger and enforce safety measures
  • Attention to detail while monitoring deliveries, building premises, and entrants
  • Ability to stand for several hours and lift and carry luggage and packages
  • Comfort learning computer applications
  • Working knowledge or experience with Building Link or Yardi
  • Punctuality, reliability, and excellent verbal and written communication skills
  • Sound judgment, discretion, and ability to maintain confidentiality
  • Strong organization, attention to detail, and multitasking ability
  • Excellent interpersonal skills and ability to work as part of a team
  • Pressed, polished, stain-free, and properly tailored uniform or workplace attire
  • Ability to safely handle cleaning products and equipment
  • Ability to lift up to 50 pounds and bend, climb stairs, and use ladders
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The Company
Year Founded: 1925

What We Do

Founded in 1925, Rudin Management Company is a family-led real estate firm based in New York City. The company owns, develops, and manages a premier portfolio of residential and commercial properties. With a focus on long-term stewardship, sustainability, and innovation, Rudin integrates advanced technology into its buildings to provide superior customer service and create high-quality environments for tenants and the broader New York City community.

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