Dog Boarding Specialist

Posted 12 Days Ago
Be an Early Applicant
Cincinnati, OH, USA
In-Office
15-17 Annually
Entry level
Pet • Professional Services • Retail
The Role
Provide hands-on care for boarding dogs using low-stress handling, perform daily cleaning and disease-control protocols, assist with bathing/grooming, communicate with clients, document behavior/health updates, and maintain supplies and facility organization.
Summary Generated by Built In

Stay Coordinator (Dog Boarding Attendant) 

Are you passionate about dogs and creating fun, safe, and enriching environments? Do you want to turn your love for pets into a fulfilling career? We are seeking enthusiastic and energetic Stay Coordinators to join our dog boarding team. 

We’re reimagining pet care by delivering exceptional experiences for pets and their families through daycare, boarding, grooming, and veterinary services. Whether you’re seeking part-time or full-time opportunities, we have a place for you! 

Why You’ll Love Working Here: 

  • Be part of a collaborative, pet-focused team that values your input. 
  • Enjoy a modern, thoughtfully designed workspace equipped with the latest technology. 
  • Grow in your career with a company committed to low-stress handling and pet wellness.  

Responsibilities Include: 

  • Utilizing low-stress handling techniques to care for dogs. 
  • Performing daily cleaning of kennels, cages, and public areas following disease control protocols. 
  • Bathing dogs and assisting with grooming needs. 
  • Communicating with clients to build trust and lasting relationships. 
  • Documenting updates and keeping the Center Director informed of dog behavior, health, and concerns. 
  • Stocking and maintaining cleaning supplies and ensuring the environment is tidy and organized. 

 What We’re Looking For: 

  • A love for animals, particularly dogs, and a passion for their well-being. 
  • Knowledge of basic animal behavior and group dynamics. 
  • Strength and stamina to interact with active dogs of all sizes. 
  • A client-focused mindset with strong interpersonal and communication skills. 
  • The ability to multitask and follow directions with or without supervision. 
  • Physical ability to lift up to 30 lbs. 
  • Previous experience in dog boarding, or customer service (preferred but not required).  

Core Competencies: 

  • A warm and welcoming personality that fosters trust with pet parents. 
  • A commitment to teamwork and collaboration. 
  • Adaptability to changing tasks and operational needs. 
  • Interest in technology to enhance the pet parent experience. 

 Perks of Joining the Team:  

  • Competitive pay and opportunities for advancement.  
  • Work in a state-of-the-art facility designed with pets, their parents, and our team in mind.  
  • Flexible scheduling, generous paid time off, and company-paid holiday schedule.  
  • Team Pet Care Discounts  
  • Health, Dental, and Vision insurance, 401K retirement savings, and more! 

Apply Today! 

If you are ready to join a team dedicated to providing exceptional care for pets and their families, apply now to become a Stay+ Stay Coordinator. Together, we’ll create a healthier, happier world for pets! 

The pay range reflects the anticipated base pay for this position and is determined based on experience, skill set, location and other factors.

Pay Range
$15$17 USD

About Heart + Paw

Founded on the belief that veterinary professionals deserve a workplace where they can thrive and be happy, healthy, and successful, Heart + Paw offers full-service veterinary centers that are reimagining pet care in every way, providing state-of-the-art care that today's pet parents expect. We’re committed to creating a supportive and collaborative environment where all team members can reach their full potential. From routine wellness, dental care, radiology, and surgeries to grooming and daycare, all pets are treated with a low stress approach. Heart + Paw incorporates advanced technologies, top-of-the-line amenities, equipment selected based on years of practice and research, and a fresh philosophy for pets, pet parents and our team. This is petcare reimagined®.

To learn more, visit Heart + Paw online at heartandpaw.com, or follow Heart + Paw on InstagramFacebook, and LinkedIn.

Heart + Paw is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strongly encourage people from underrepresented groups to apply.

Skills Required

  • Love for animals, particularly dogs
  • Knowledge of basic animal behavior and group dynamics
  • Strength and stamina to interact with active dogs of all sizes
  • Client-focused mindset with strong interpersonal and communication skills
  • Ability to multitask and follow directions with or without supervision
  • Physical ability to lift up to 30 lbs
  • Previous experience in dog boarding or customer service
  • Experience or ability to utilize low-stress handling techniques
  • Ability to perform daily cleaning of kennels, cages, and public areas following disease control protocols
  • Ability to bathe dogs and assist with grooming needs
  • Document updates and communicate dog behavior, health, and concerns to management
  • Stocking and maintaining cleaning supplies and ensuring a tidy, organized environment
  • Warm, welcoming personality and commitment to teamwork
  • Interest in technology to enhance the pet parent experience
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The Company
375 Employees
Year Founded: 2018

What We Do

Heart + Paw is an integrated, multi-service pet care company serving pets and their parents. They provide a low-stress experience combining veterinary care, grooming, dog daycare, and boarding all under one roof. Founded in 2018, the company leverages a digitally enabled approach and thoughtfully designed physical spaces to reimagine the pet care journey for both pets and their owners, prioritizing the wellbeing of both animals and staff.

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