DODO Client Advisor

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Rome
In-Office
Fashion • Retail
The Role

Summary

Dodo is the beloved Italian ‘charming jewelry’ brand. Its distinctive line of jewels and charms communicates the brand’s values, builds communities and encapsulates special moments. The Milan Maison’s chic, ready-to-wear jewels are designed to be layered, stacked and mixed-and-matched, to elevate the everyday look for a modern woman. Sustainable since its inception, and partnering with organizations to protect the environment, Dodo is one of the first jewelers to use 100% responsible gold in all its creations. Inclusive in its very existence, DoDo encourages diversity and self-expression, believing that authenticity is the purest jewel in all of us.

Job Description

Your opportunity

We are currently looking for a Client Advisor to join our DoDo corner located in Rinascente Tritone - Roma.

How you will contribute

The ideal candidate will act as a brand ambassador and will spread the values and the philosophy of our brand, with the end result of maximizing sales.

The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout.

Who you are

  • Previous experience in the position, gained in a very customer service focused environment, and with a genuine passion for luxury

  • Strong communication and interpersonal skills; story-telling abilities

  • Strong dexterity and creativity, in order to guarantee an excellent customer experience

  • Positive attitude, enthusiastic and team oriented

  • Good knowledge of MS Office and Outlook is also required

  • Fluent in English. Other languages would be a plus

Why work with us?

This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Fixed Term (Fixed Term)

Start Date

2025-06-01

Schedule

Full time

Organization

DODO RETAIL ITALIA S.R.L.

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The Company
HQ: Paris
39,192 Employees

What We Do

A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. ​

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