Documentation Specialist - Contractor

Posted Yesterday
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Walnut Creek, CA, USA
In-Office
80K-110K Annually
Mid level
Energy
The Role
Create and maintain SOPs, work instructions, process maps, training guides, policies, and technical documentation for global manufacturing and sales operations. Interview subject matter experts, observe workflows, standardize documentation, support ISO and quality compliance, manage document control, and develop visual materials for training and continuous improvement. Collaborate with engineering, manufacturing, quality, supply chain, EHS, and global operational teams while managing multiple documentation projects.
Summary Generated by Built In

At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide—and we're just getting started. As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future.


Across Canadian Solar's powerful ecosystem—including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar—we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems—where your talent can help shape the clean energy revolution.

Position Summary
CS Power Systems is seeking a 6-month contract Documentation Specialist – Manufacturing & Sales Operations to support the documentation, standardization, and continuous improvement of manufacturing and sales operational processes across our global organization.
This is a new role, and the position may be extended beyond 6 months or made permanent at the end of this duration.
This individual will work closely with subject matter experts, engineering teams, manufacturing leaders, quality professionals, and operational stakeholders to document business processes, standard operating procedures (SOPs), work instructions, training materials, and operational best practices. The successful candidate will play a critical role in capturing institutional knowledge and transforming complex workflows into clear, concise, and scalable documentation that supports operational excellence, quality compliance, workforce training, and global standardization.
The ideal candidate possesses strong technical writing skills, exceptional attention to detail, and the ability to quickly understand manufacturing processes within a fast-paced, global renewable energy organization.
Location:
This position requires on-site attendance in our Walnut Creek, CA office. It is conveniently located near public transportation (BART), is ideally situated for bicycle commuters, and has an onsite secured parking garage. In addition to regularly catered meals, there are an abundance of eateries in the surrounding area. Employees are required to be in the office 4 days per week.

Duties & Responsibilities

  • Partner with manufacturing, engineering, quality, supply chain, EHS, and operations teams to document existing processes and develop standardized procedures.
  • Create, edit, and maintain Standard Operating Procedures (SOPs), work instructions, process maps, training guides, policies, and technical documentation.
  • Interview subject matter experts and observe operational activities to accurately capture workflows and process requirements.
  • Translate complex manufacturing, engineering, and operational processes into clear, user-friendly documentation.
  • Develop process flow diagrams, workflow charts, visual work instructions, and training materials to improve knowledge transfer and operational consistency.
  • Support documentation efforts related to ISO standards, quality systems, audits, compliance requirements, and continuous improvement initiatives.
  • Establish document control standards, version management practices, and document governance processes.
  • Collaborate with global teams to standardize documentation formats, templates, and best practices across multiple business units and manufacturing facilities.
  • Review and update existing documentation to ensure accuracy, consistency, and alignment with operational changes.
  • Support onboarding and workforce training initiatives through development of instructional and reference materials.
  • Assist with process improvement projects by documenting current-state and future-state workflows.
  • Manage multiple documentation projects simultaneously while meeting established timelines and quality standards.

Requirements

  • Bachelor's degree in Technical Writing, Engineering, Manufacturing, Industrial Technology, Business, Communications, or a related field preferred.
  • 3+ years of experience in technical writing, process documentation, manufacturing operations, quality systems, engineering documentation, or a related discipline.
  • Experience documenting manufacturing processes, SOPs, work instructions, process flows, or quality procedures.
  • Strong ability to gather information through interviews, process observation, and stakeholder collaboration.
  • Exceptional written communication, editing, and document organization skills.
  • Experience creating process maps, workflow diagrams, and visual documentation.
  • Familiarity with manufacturing environments, production operations, quality management systems, or industrial processes.
  • Working knowledge of ISO standards, document control systems, continuous improvement methodologies, or operational excellence programs preferred.
  • Proficiency with Microsoft Office Suite, Visio, SharePoint, and documentation management systems.
  • Strong attention to detail and commitment to producing high-quality deliverables.
  • Ability to work independently while collaborating effectively across global teams and functions.
  • Experience supporting multinational manufacturing organizations is highly desirable.
  • Renewable energy, solar manufacturing, battery manufacturing, electronics manufacturing, or industrial manufacturing experience is a plus.

Preferred Qualifications:

  • Experience supporting ISO 9001, ISO 14001, ISO 45001, or similar quality and management systems.
  • Knowledge of Lean Manufacturing, Six Sigma, Operational Excellence, or Continuous Improvement methodologies.
  • Experience documenting manufacturing processes within highly regulated or quality-driven environments.
  • Experience working within global organizations and cross-cultural teams.

Second language proficiency (Chinese) is a plus.

Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/dental/life/disability program, PTO and sick days.

The pay range for this position 80-110K. This range represents annual base salary only, without regard to location, and does not include bonus or other incentives or benefits that may apply. The pay range for this role is subject to change.

Canadian Solar is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

#CSPowerSystems

Skills Required

  • Bachelor's degree in Technical Writing, Engineering, Manufacturing, Industrial Technology, Business, Communications, or a related field
  • 3+ years of experience in technical writing, process documentation, manufacturing operations, quality systems, engineering documentation, or a related discipline
  • Experience documenting manufacturing processes, SOPs, work instructions, process flows, or quality procedures
  • Ability to gather information through interviews, process observation, and stakeholder collaboration
  • Strong written communication, editing, and document organization skills
  • Experience creating process maps, workflow diagrams, and visual documentation
  • Familiarity with manufacturing environments, production operations, quality management systems, or industrial processes
  • Working knowledge of ISO standards, document control systems, continuous improvement methodologies, or operational excellence programs
  • Proficiency with Microsoft Office Suite, Visio, SharePoint, and documentation management systems
  • Strong attention to detail and commitment to producing high-quality deliverables
  • Ability to work independently while collaborating effectively across global teams and functions
  • Experience supporting multinational manufacturing organizations
  • Experience in renewable energy, solar, battery, electronics, or industrial manufacturing
  • Experience supporting ISO 9001, ISO 14001, ISO 45001, or similar quality and management systems
  • Knowledge of Lean Manufacturing, Six Sigma, Operational Excellence, or Continuous Improvement methodologies
  • Experience documenting manufacturing processes within highly regulated or quality-driven environments
  • Experience working within global organizations and cross-cultural teams
  • Chinese language proficiency
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The Company
HQ: Rupert, ID
1,665 Employees
Year Founded: 2001

What We Do

Founded in 2001 in Ontario Canada, Canadian Solar (NASDAQ: CSIQ) is as a global energy provider with successful business subsidiaries in 20 countries & regions on 6 continents. Canadian Solar is both a leading manufacturer of solar PV modules and a provider of solar energy solutions, with over 14,000 employees globally. With state-of-the-art manufacturing facilities in Canada, China, Brazil and South East Asian countries, Canadian Solar now has module manufacturing capacity and has delivered more than 55 GW of premium quality solar modules to customers in over 150 countries in the past 20 years. Canadian Solar has solar power projects globally and solar power plants that are in commercial operation, with a resale value of US$1.2 billion. In addition, Canadian Solar has a geographically diversified utility-scale solar power project pipeline around 10 GWp, with projects being developed in the U.S., Japan, Latin America,Australia, EMEA, South East Asia, India and China. Of the total project pipeline, 2.9 GWp of projects are at late-stage development and have secured energy offtake agreements. In 2018, Canadian Solar achieved a revenue of US$3.74 billion, Meanwhile, Canadian Solar was listed as the Bloomberg New Energy Finance’s Tier 1 Module Manufacturer in terms of bankability for Q4 2018, and was named as Top 3 Global Utility-scale Solar PV Project Developer for 2017 by GTM Research. Canadian Solar Founder and CEO Dr. Shawn Qu blogs as a LinkedIn Influencer at https://www.linkedin.com/in/shawnqu/. Canadian Solar is making the difference by delivering more clean, safe and affordable solar energy to the world.

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