Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
About the Opportunity
At Machinify, we’re constantly reimagining what’s possible in our industry—creating disruptively simple, powerfully clear ways to maximize our clients’ financial outcomes today and drive down healthcare costs tomorrow. As part of the Complex Claims team, you will, as a Document Specialist, play a pivotal role in managing and streamlining document workflows to ensure accuracy, efficiency, and compliance with internal procedures. This position involves processing and quality-checking documents, reviewing and organizing incoming claims, and ensuring proper routing and status assignment.
The role requires collaboration with internal teams to maintain import queues, reconcile balances, validate charges, and address errors. Responsibilities also include overseeing file intake and output, resolving discrepancies, and handling inquiries. The Document Specialist identifies, and reports system issues, submits service tickets, and analyzes data trends to improve efficiency and communication across teams.
Additionally, this position monitors file-sharing processes, ensures data transfer accuracy, performs itemized bill data entry, and supports various operational tasks as needed. The ideal candidate combines exceptional attention to detail with strong organizational and analytical skills to contribute to seamless document management operations.
What you’ll do
- Manage document workflows, including processing, quality assurance, and adherence to internal procedures.
- Conduct incoming claim reviews, assign statuses, organize data, ensure accuracy, and route files to auditors.
- Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing.
- Oversee file intake and output, addressing discrepancies, errors, and inquiries.
- Identify and report production environment issues by submitting detailed service tickets.
- Analyze data trends across documents and systems, providing updates on status, claims routing, efficiency, inventory, and volume to relevant teams.
- Monitor file-sharing processes, ensuring data transfer accuracy and appropriate volume levels.
- Perform data entry for itemized bills.
- Complete additional tasks as assigned.
What experience you bring (Role Requirements)
- Healthcare background preferred.
- Proficient in computer skills, including Microsoft Office Suite, Adobe Acrobat, multi-monitor setups, and adaptability to company-specific software.
- Strong attention to detail with excellent organizational, analytical, and critical thinking abilities.
What Success Looks Like…
After 3 months
You will have a strong understanding of the role.
You begin building relationships and collaborating with peers.
You develop effective time and priorities management.
You receive initial feedback about your performance and are using it to improve.
You’ve gained confidence in your abilities and are starting to feel more comfortable in your role.
After 1 year
You have mastered the tasks and responsibilities of the position, executing them with confidence and efficiency.
You have established a strong network of internal relationships and are recognized as a key collaborator.
You’ve been entrusted with greater responsibility indicating the company’s confidence in your abilities.
You see opportunities for career progression and personal development.
Pay range: $15.00 USD per hour. This is a non-exempt position.
What’s in it for you
- PTO, Paid Holidays, and Volunteer Days
- Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts
- Tuition Reimbursement
- Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.
- Remote and hybrid work options
What values we’ll share with you
- Ask why
- Think big
- Be humble
- Optimize for customer impact
- Deliver results
Skills Required
- Healthcare background
- Proficient in Microsoft Office Suite
- Proficient in Adobe Acrobat
- Comfortable with multi-monitor setups
- Adaptability to company-specific software
- Strong attention to detail
- Excellent organizational, analytical, and critical thinking skills
Machinify Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Machinify and has not been reviewed or approved by Machinify.
-
Healthcare Strength — Health coverage is described as employer-paid for employees with additional support for dependents, alongside dental, vision, mental health, and FSA/HSA options. Listings consistently depict comprehensive medical benefits.
-
Leave & Time Off Breadth — Policies include unlimited PTO, paid holidays and sick time, and a weekly no‑meetings day. These elements indicate broad time‑off access alongside flexible scheduling.
-
Parental & Family Support — Inclusive paid parental leave is stated at 14 weeks for birth and non‑birth parents. Family benefits are prominently featured across public materials.
Machinify Insights
What We Do
Machinify is an AI start-up in the Healthcare space. Our software platform leverages the latest advances in machine learning, large language models, data analytics, and cloud processing to solve previously intractable problems in the healthcare industry impacting millions of lives.
Why Work With Us
We are a heavily cross-functional, collaborative diverse team working together to solve big problems that matter. If you are looking for an exciting environment where you'll be challenged to do the best work of your career, consider joining us!
Gallery
