Document Processor- Compliance Mail

Job Description
Associate Customer Service Associate
Monday - Friday, 8am-5pm
Onsite
Wilmington, DE
As a Customer Service Associate, you will be part of our Compliance Mail team. This team supports our fast and reliable Registered Agent service, and team members use critical thinking and focus to analyze and extract pertinent information from legal documents to generate information for our clients quickly and accurately. On this team, you will work in a challenging, fast-paced environment with our corporation and law firm customers as well as state and county jurisdictional personnel. We receive legal documents in both physical and digital forms on behalf of our customers and in this role, you must work quickly to ensure our clients are updated in a timely manner. This is an ideal position for someone with strong customer service experience who is interested in the legal industry. People who are successful in this role are able to think critically, pay attention to detail, and remain focused.
Some of the things you will be doing:
• Review and process mail documents
• Input key information from documents into applications
• Research and analyze of legal documents
• Provide excellent customer service to both internal and external clients
What technical skills, experience, and qualifications do you need?
• Ability to work in a fast-paced environment
• Attention to detail
• Strong comprehension and critical thinking skills
• The ability to multitask
• Self-motivated
• Strong keyboarding and computer skills
• Ability to communicate effectively verbally and via email
#LI-SL1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC takes pride in finding and qualifying people through an internal sourcing model. We encourage candidates to apply directly to our website and not through third party sources. CSC only accepts resumes from employment agencies who are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.

• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.