Document Control Manager

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

 Responsibilities:

• Lead the development, implementation, and continuous improvement of document control processes to ensure compliance with owner operator requirements, including document control, cataloging, revision management, and archival standards.
• Serve as the primary owner of document control governance across the program, ensuring alignment between the owner team, PMC, and contractors.
• Oversee the document lifecycle for the program, ensuring accurate, timely, and controlled flow of documentation between all stakeholders.
• Manage and optimize interfaces with the PMC’s EDMS, including workflows, distribution matrices, metadata standards, and system utilization to ensure efficient information exchange.
• Act as the focal point for document control escalations, proactively identifying bottlenecks and implementing corrective actions.
• Own and administer project document management platforms (e.g., SharePoint EDMS), ensuring proper structure, access control, data integrity, and usability.
• Oversee transmittal management processes, ensuring timely review cycles, quality responses, and adherence to project timelines.
• Establish and monitor document control KPIs (e.g., turnaround times, overdue documents, data quality metrics), reporting progress and risks to project leadership.
• Drive continuous improvement initiatives, including automation, digitization, and process standardization.
• Ensure compliance with SOX controls and other regulatory or audit requirements, maintaining proper documentation and audit readiness.
• Trains team members in processes and document control processes and EDMS as necessary.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

• Due to federal contract requirements, applicants must be U.S. citizens and capable of obtaining and maintaining a U.S. Public Trust security clearance. Employment is contingent upon successful completion of the Public Trust investigation.
• A bachelor's degree in business administration or a related field is preferred.
• Minimum 6-7 years of relevant work experience
• Proficient in Microsoft 365 products (experience in SharePoint a plus)
• Proficiency in using spreadsheet tools to manage large amounts of data
• Experience utilizing Power BI, Data Studio, Tableau or any equivalent program for data analytics and data visualization, preferred.
• Prior experience managing people is a plus
• Strong Electronic document management system (EDMS/DMS) experience
• Understanding of construction documentation
• Excellent communication skills

The salary range for this full-time role is $100K-$120K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications. 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.