DME Specialist

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.               

At Inova Home Health, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home. 

HOW YOU'LL WORK:
You’ll order medical equipment on behalf of patients for home use. You will effectively communicate with all parties involved to ensure appropriate and timely ordering and delivery of equipment. You’ll stay current with all Medicare and DME guidelines and remains compliant with all legal and company rules and regulations.

MAJOR AREAS OF RESPONSIBILITY: 

• Orders DME as prescribed by the physician

• Requests and obtains appropriate documentation from physician

• Ensures that field staff receive required forms for completion and return

• Sends all necessary forms and ordering information to DME Vendors

• Ensures that DME is ordered and delivered in a time sensitive manner for all hospital and nursing home discharges

• Communicates with nurses, therapists, and community educators on a daily basis in regard to DME questions such as coverage for items needed, special orders, updates on orders previously placed, delivery times, and equipment qualifications

• Maintains positive working relationships with DME vendors and physician offices

• Completes daily database workflow for items being requested from field staff assist

• Completes hospital hold workflow which may include faxing summary to hospital and following up on hospitalized patients

• Stays up-to-date with competitive bid guidelines under Medicare

• Maintains log for office owned equipment and up-to-code by ensuring yearly calibrations are performed as ordered

• Answers company overflow phone calls

• Other duties as assigned

HARD & SOFT SKILLS:

• Strong skills in software such as Microsoft Office Suite to create visual PowerPoints, excel charts and graphs, and utilize functionality for sending and receiving communication, scheduling meetings, etc. 

• Knowledge of DME ordering and insurance guidelines. Familiar with medical equipment and terminology.

• Strong communication skills, effective listening, and ability to connect with a variety of people.

• Highly Observant and detailed oriented.

• Able to multi-task and prioritize.

 
REQUIREMENTS:

• High School Diploma or equivalent.

• 2 years of experience in the medical equipment/healthcare field. DME background preferable.

• Capable of all physical demands.

WHAT WE OFFER:
We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.