Is your passion helping others? Join our team and start making a difference!
Doubek Medical Supplies is a local, independently owned medical equipment provider in the business of fulfilling the home medical needs (supplies and equipment) of its patients, most of whom are located in the greater Chicagoland area. We are currently seeking a full-time Billing and Collections Representative to join our team in Alsip, IL.
Schedule: Monday - Friday day shift hours
Summary:
The Billing and Collections Representative will assist in ensuring that the company receives payment for goods and services offered to customers.
Essential Functions:
- Process billing for all payors, including correcting billing claim rejection
- Work denials, aging, open order, hold and convert-to-purchase reports for all payers
- Download and post electronic payments
- Contact Medicare, Medicaid and Third Party payers to resolve problems and questions that arise
- Answer customer and employee inquiries
- Assist in the training of billing staff
- Process customer chart reviews
- Perform monthly customer chart audit
- Process and post all client and insurance payments
- Process insurance and client refunds
- Process and post prior approval requests and notifications
- Work on Brightree Collections Dashboard
- Call Patients with outstanding private balances to collect payment or set-up payment plan
- Other duties as assigned
Requirements:
- High school diploma or equivalent required; Associates or Bachelors degree in Accounting preferred
- At least two years of related experience required
- Medicare billing knowledge preferred
- Experience with Brightree software preferred
- Prolonged periods sitting at a desk and working on a computer
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
- Ability to work independently and in a fast-paced environment.
- Ability to anticipate work needs and interact professionally with customers
- Excellent organizational skills and attention to detail
Top Skills
What We Do
Doubek Medical Supply (DMS) is a third generation family owned and operated medical supply company that has had the privelge of serving the Chicagoland area for over 65 years.
PERSONALIZED CUSTOMER SERVICE
The Doubek family prides itself on offering:
- Customized products and services for every member of your family
- The local convenience, personalized attention and depth of experience that decades of customers have come to expect
- E-prescribing for fast and fax-less medical equipment ordering
Our founder Rudolph "RJ" Doubek had a saying, "Always take care of people first, no matter what."
CORE VALUES
We are guided by our core values which include:
- No Excuses
- Eager To Learn
- Diligent
- Compassion
- Happy
PATIENT ADVOCATES
From finding the ideal product, fit or solution, to coordinating reimbursement with insurance companies, Doubek's experienced patient advocates help our customers every step of the way
VALUED PARTNER WITH LOCAL PHYSICIANS AND THEIR STAFF
At Doubek Medical Supply we realize the importance of our referral partners to provide quality and prompt service. As an extension of your team, we welcome your patients with the utmost care. Our partners appreciate that we work closely with them to develop strategies to make the medical equipment ordering process more efficient for their staff and patients.
RETAIL SHOWROOM
In addition to in-home delivery of medical equipment and supplies, DMS also offers the convenience of a retail setting for comparing various products, on site pick up, personalized fittings and specialized training and education.
Thank you for visiting our LinkedIn page. Whether you're searching for information about our company, inquiring about partnering with DMS, or to share information and resources about the industry - - we look forward to connecting with you.
The Doubek Team
