Division Strategy & Support Associate

Posted Yesterday
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Los Angeles, CA, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports Business Banking divisional leadership by coordinating strategic initiatives, talent programs, communications, meetings, project plans, dashboards, and execution oversight. Tracks objectives, risks, dependencies, and deliverables while preparing executive-ready presentations and updates. Partners with sales, strategy, market, area, and cross-functional leaders to drive accountability and timely execution.
Summary Generated by Built In

Help shape the success of one of Business Banking's highest-priority divisions by turning strategy into action.

As a Divisional Strategy & Support Associate in Business Banking, you will play a critical role in supporting divisional leadership through project management, communications, talent initiatives, business planning, and execution oversight. You will partner closely with the Division Sales and Strategy Manager, Market Managers, Area Managers, and cross-functional stakeholders to coordinate priorities, drive accountability, and enhance the consistency of execution across the division.

If you are highly organized, thrive in a fast-paced environment, and enjoy collaborating across teams to deliver meaningful business outcomes, this role offers an opportunity to make a visible impact while working alongside senior leadership.

Job Responsibilities
  • Partner with the Division Sales and Strategy Manager to support divisional priorities, strategic initiatives, and leadership routines.

  • Drive talent and banker development programs, including development cohort coordination, progress tracking, and follow-up activities.

  • Manage divisional communications, project plans, timelines, dashboards, and reporting routines to support execution of key business priorities.

  • Support division meetings, town halls, leadership forums, offsites, and senior leader visits, including logistics, materials, and follow-up actions.

  • Track progress against divisional objectives, identify risks or execution gaps, and provide recommendations to improve business results and accountability.

  • Lead special projects and cross-functional initiatives by coordinating stakeholders, managing deliverables, and ensuring timely execution including Real Estate needs.

  • Prepare executive-ready presentations, summaries, communications, and performance updates that support decision-making across divisional leadership teams.

Required Qualifications, Capabilities, and Skills
  • 5+ years of experience supporting projects, business initiatives, leadership routines, or operational execution within financial services, banking, or related industry.

  • Proven ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment.

  • Strong project management skills with experience developing project plans, tracking milestones, managing dependencies, and driving accountability.

  • Excellent written and verbal communication skills, including the ability to develop executive-level presentations, updates, and business communications.

  • Strong organizational skills, attention to detail, professionalism, and ability to handle sensitive information with discretion.

  • Demonstrated ability to build relationships and collaborate effectively across leadership levels, functions, and teams.

  • Bachelor's degree or equivalent experience; ability to travel up to 50%.

Preferred Qualifications, Capabilities, and Skills
  • Experience supporting senior leaders, sales organizations, or field-based leadership teams.

  • Experience managing executive meetings, large-scale events, leadership forums, or business reviews.

  • Advanced proficiency in PowerPoint, Excel, reporting tools, and project-tracking platforms.

  • Ability to synthesize complex information into actionable insights, communications, and executive-ready materials.

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.

Skills Required

  • 5+ years of experience supporting projects, business initiatives, leadership routines, or operational execution within financial services, banking, or a related industry
  • Ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment
  • Strong project management skills, including project plans, milestone tracking, dependency management, and accountability
  • Excellent written and verbal communication skills, including executive-level presentations, updates, and business communications
  • Strong organizational skills, attention to detail, professionalism, and discretion with sensitive information
  • Ability to build relationships and collaborate across leadership levels, functions, and teams
  • Bachelor's degree or equivalent experience
  • Ability to travel up to 50%
  • Experience supporting senior leaders, sales organizations, or field-based leadership teams
  • Experience managing executive meetings, large-scale events, leadership forums, or business reviews
  • Advanced proficiency in PowerPoint, Excel, reporting tools, and project-tracking platforms
  • Ability to synthesize complex information into actionable insights, communications, and executive-ready materials

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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