Dispatcher

Reposted 13 Days Ago
Be an Early Applicant
Dallas, TX
In-Office
Entry level
Logistics • Transportation
The Role
The Dispatcher schedules drivers, communicates freight details, plans routes, monitors truck repairs, and maintains dispatch records, ensuring efficient logistics operations.
Summary Generated by Built In

Pilot has the best employees in the transportation and logistics industry!

Essential Functions: 

  • Scheduling drivers to make freight delivery or collect shipments and packages

  • Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests

  • Planning predetermined routes for drivers

  • Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.

  • Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need

  • Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times

  • Monitoring truck repairs and maintenance schedules

  • Logging vendor complaints or concerns

  •  Answering phone calls from vendors, customers, and management and helping them as needed.

  • Other duties as requested

SKILLS/COMPETENCIES:

  • Strong aptitude for time management

  • Excellent understanding of local and state traffic laws and regulations

  • Ability to make quick changes in routing

  •  Strong interpersonal skills

  • Ability to prioritize and multitask

  • Deep understanding of computer software and technologies

  • Able to read, write and speak English

If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

Top Skills

Computer Software
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The Company
HQ: Glen Mills, Pennsylvania
1,158 Employees
Year Founded: 1970

What We Do

Pilot - A Maersk Company is a full-service global transportation and logistics provider with over 75 locations throughout North America, western European operations, and administration offices in the Netherlands and Spain. Our freight forwarding services encompass every mode of transportation, including air, ground and ocean, and are available globally through a worldwide network of overseas partners.

Pilot remains flexible and responsive to our customers'​ ever-changing needs by providing an unprecedented standard of service and quality in more than 190 major markets worldwide. We’re big enough to help you reach wherever in the world you need to ship, yet flexible enough to provide tailor-made shipping and logistics solutions that fit your exact scheduling and budget requirements. Our logistics expertise extends to specialized markets including business-to-business, home delivery, perishables, government, retail, trade show, transborder and automotive.

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