If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at [email protected] or 407-246-2062.
Performs professional and administrative work conducting complaint intakes and investigating complaints of unlawful discrimination in employment, residential housing, and public accommodations. Responsibilities include conducting complaint intakes, investigating complaints, holding fact-finding sessions, counseling, providing technical assistance, interpreting applicable laws, conducting seminars and workshops, conducting case law research, and preparing analytical reports. Work is performed under the general supervision of the Human Relations Manager. Performance is evaluated through qualitative review of work product and external audits. This position may be required to work and/or participate in community events and Human Relations activities deemed necessary by the Human Relations Manager, including hours after 5:00 p.m., weekends, and holidays.
Minimum Qualifications:
Bachelor’s Degree in Sociology, Human Resources/Personnel Administration, Public Administration, or related field required and three (3) years of experience investigating cases of alleged violations of Title VII of the Civil Rights Act of 1964 (Title VII) or Title VIII of the Civil Rights Act of 1968 (Fair Housing Act) required; or an equivalent combination of education, training, and experience. Experience working with Title VIII cases highly preferred. State of Florida Supreme Court Mediator Certification preferred. Valid Florida Driver's License required.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at [email protected] or 407.246.2062.
If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
- Two (2) years of direct experience for an associate degree;
- Four (4) years of direct experience for a bachelor's degree;
- Six (6) years of direct experience for a master's degree; or
- Nine (9) years of direct experience for a doctoral degree.
Skills Required
- Bachelor's degree in Sociology, Human Resources or Personnel Administration, Public Administration, or a related field
- Three years of experience investigating alleged Title VII or Title VIII violations, or an equivalent combination of education, training, and experience
- Experience working with Title VIII cases
- State of Florida Supreme Court Mediator Certification
- Valid Florida Driver's License
What We Do
The City of Orlando is the municipal government entity dedicated to enhancing the quality of life for its residents by delivering public services in a knowledgeable, responsive, and financially responsible manner. The city provides critical administrative and operational support, including facilitating business development, providing assistance to local business owners, and managing city planning and infrastructure to ensure a thriving, diverse, and sustainable urban environment.
