Director

Posted 8 Days Ago
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York, PA, USA
In-Office
Senior level
Pharmaceutical
The Role
Lead life‑sciences client engagements: drive business development, manage strategic client relationships, design and deliver tailored benchmarking and commercial performance projects. Conduct senior leadership interviews, direct data analysis, craft high‑quality client presentations, and lead cross‑functional project teams. Expand account footprint and travel to client sites across North America.
Summary Generated by Built In

Position: Director, STEM
Location: Home Based / travel to client offices within North America
Vacancy Type:  Permanent, full time
Reporting to: Vice President, STEM U.S.

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our STEM organization partners with pharma and biotech clients with customer-facing personnel to evaluate their team’s alignment around their strategy and their confidence in it, and to assess the extent to which their direction is being executed by their customer-facing people. Serving Commercial, Medical Affairs and Key Account Management clients, our expertise includes data collection and analytics, use of AI solutions and the application of our proprietary industry benchmarks to deliver insights and recommendations that help our clients improve team and customer engagement, and accelerate performance. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. 

Job purpose:

Due to significant sales growth, STEM seeks a Director with strong critical thinking and account leadership skills. This role will report directly to a U.S. Vice President and will collaborate closely with other Directors, Strategic Engagement Managers and Insights Associates to design solutions to accelerate our client’s business performance.

Key Responsibilities

  • Drive business development, including maintaining current business, winning new clients, and expanding the STEM business across existing clients
  • Manage client strategic relationships, serving as the client partner and primary point of contact during projects
  • Project set-up/ management/ delivery
    • Orchestrate and manage the core operational elements involved in the setup, execution and delivery of high-value client projects, including:
      • Designing projects that are highly tailored to client strategy, direction and needs
      • Conduct interviews with senior leaders in the client organization
      • Provide guidance and direction to the analysis team to identify key strategic insights and formulate recommendations
      • Drive the creation of client results presentations in collaboration with the analysis team, ensuring high quality output tailored to client needs
    • Provide leadership, direction, and guidance to a diverse team of project managers, analysts, and field team specialists

Essential Requirements

  • A core knowledge of pharmaceutical/healthcare/life sciences from strategy to sales force execution OR life science consulting experience
  • Strong preference for a background working in or with brand marketing and/or sales leadership roles. Experience in both roles is highly desired
  • A strong understanding of biotech/pharmaceutical selling, including the nuances associated with Rep/HCP detailing
  • Highly analytical with the ability to transform data into insight and recommendations
  • Can get “in the weeds” as well as pull back to “see the big picture”
  • Demonstrated leadership ability with a willingness to make decisions and own the follow-through
  • An inclusive leader with the ability to communicate, interact, and gain respect across all levels and functions within an organization: Marketing, sales, medical, managed care, operations, business insights leaders, etc.
  • Strong learning agility to adapt to rapid change and new situations
  • Capable of communicating complex ideas in a simple manner
  • Ability to give and receive feedback
  • A “doer” and a “leader”
  • Ability to naturally identify and exploit business opportunities
  • BA/BS required
  • Demonstrated proficiency at working with data

Find us here:

Website: www.inizio.com/ourbusinesses/ignite 

STEM Healthcare is an equal opportunity employer.  STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Skills Required

  • Core knowledge of pharmaceutical/healthcare/life sciences from strategy to sales force execution OR life science consulting experience
  • Background working in or with brand marketing and/or sales leadership roles; experience in both roles
  • Basic understanding of biotech/pharmaceutical selling, including salesforce Rep/HCP detailing
  • Highly analytical with ability to transform data into insights and recommendations
  • Experience conducting senior leadership interviews across marketing, sales, medical, market access, and support functions
  • Leadership experience directing and mentoring project managers, analysts, and field team specialists
  • Client relationship and account management skills with ability to expand footprint and win new projects
  • Willingness and ability to travel to client offices within North America
  • BA/BS degree
  • Demonstrated proficiency working with data
  • Ability to communicate complex ideas simply, give/receive feedback, and lead inclusively
  • MBA
  • Formal insights or benchmarking experience
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The Company
HQ: London
444 Employees
Year Founded: 2007

What We Do

STEM is a global benchmarking company that partners with 97% of the top 30 pharmaceutical companies to further accelerate performance. Our benchmark database is the biggest in the pharmaceutical industry, built on more than 300,000 in-field observations from across more than 40 countries. STEM projects are designed to quantify and benchmark internal alignment from direction to execution across functions, holding up a mirror that prioritises strengths to build from and opportunities to improve. We work with sales and marketing, medical and market access teams. The STEM process quantifies up to 102 KPIs but the action plan focuses on 2-3 priorities to further accelerate performance. We work quickly so the results are timely and highly actionable - typically from the first interviews to the results presentation the process takes 6-8 weeks. STEM is part of Inizio Advisory. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.

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