Director, Technical Program Management

Posted Yesterday
Be an Early Applicant
Coppell, TX, USA
In-Office
150K-165K Annually
Expert/Leader
Information Technology
The Role
Leads technical program management and end-to-end customer deployments, ensuring initiatives meet business requirements, budgets, timelines, quality standards, and financial targets. Owns program strategy, requirements, planning, resource allocation, risk management, KPI reporting, and issue resolution. Collaborates with customers, product, sales, account, and technology teams while driving global process improvements, new product introductions, and large-scale deployments. Communicates progress and results to senior leadership and manages cross-functional delivery.
Summary Generated by Built In

Job Title: Director Technical Program Manager

Location: Dallas (On-Site)

Position Summary: 

Join Apkudo and bring your unique skills to a team where innovation and impact go hand in hand! As a Director of Technical Program Management, you will lead the integration of technical solutions to enhance business operations and optimize team efficiency and productivity. Your role will ensure projects are delivered on time, meet quality standards, and align with organizational objectives. The ideal candidate brings extensive experience in managing technical projects and teams, with a proven track record of delivering exceptional results while adhering to scope, budget, and timeline requirements.

What you’ll do: 

In this role, you will own and be responsible for delivering key initiatives.

  • Responsible for the end-to-end deployment to meet customer business requirements.

  • Understanding and driving business priorities within the deployment.

  • Deep understanding of all customer needs and understanding how our solution fulfills those business needs so that we can make decisions in prioritizing work.

  • Interfacing with clients and other functional teams e.g. product, account, sales, etc

  • Planning the overall project plan, including milestones tied to financial payments,  monitoring the progress, and reporting weekly status.

  • Interfacing with the client Program Management peer or peer in a similar capacity/authority

  • Driving Requirements Management with the account and product team. 

  • Assist in the creation of client LOEs, proposals and plans.

  • Program management  - Global process and system improvement projects, New Product Introductions, large scale project support deployments.

  • Managing, coordinating, and ensuring collaboration on technology development within a team and across needed teams.

  • Removing tactical impediments and driving the resolution of issues.

  • Drive and participate in global program standups to ensure plan execution and deliveries are on time with appropriate risk management.

  • Track and assess project cost vs. budget and delivery targets.

  • Tracking and approving resources working on deployment.

  • Define, track, and present KPIs for tracking operational and financial performance.

What you’ll need: 

  • BA/BS in Business, Management, or a relevant field. MS or MBA a plus

  • 12+ years of experience in Technical Program Management.

  • 5+ years of experience in the mobile/connected device, consumer electronics reverse logistics, and/or SaaS industries desired.

  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

  • Demonstrated success in managing planning, project reviews, scheduling, and budgets.

  • Strong written and verbal communication skills are crucial, as are the ability to think clearly, analyze, problem-solve, scope requirements, and prioritize.

  • Sound business judgment with the proven ability to influence others positively.

  • Strong analytical thinking skills.

  • High levels of integrity and discretion in handling confidential information.

Our Core Values: 

  • Hooked on customers. Our passion for innovation propels our customers forward. We thrive on solving our customers’ problems, big and small.

  • We communicate confidently and with generosity. We not only spread ideas, but we also spread understanding to help every team succeed.

  • Champion the use of data. We use data to build solutions to problems, promote collaboration, and inform decisions for us and our customers. 

  • Proudly accountable. We follow through because the alternative is not an option. Every word, every action, and every result reflect the improvements we seek to make.

  • Be you. We bring our whole selves to our work, our teams, and our customers. The collective ‘we’ will shine bright for all to see.

  • I have your back. Trust and respect each other to do the right thing when someone needs an extra hand. We go farther together than we do alone.

  • It matters how we show up. Sometimes bold, sometimes brave, always curious. We expect more of ourselves to be our best for the team.

What you can expect from us: 

  • Annual leave - 20 days of paid annual leave per year

  • Holidays - Generous paid holidays, including a day off for your birthday.

  • Paid parental leave benefits - 12 weeks (2 weeks prior, 10 weeks following) of paid

parental leave for eligible regular full-time employees

  • Casual dress - We offer a casual dress code so you can feel comfortable and be yourself at work.

  • Tuition reimbursement - Up to $5,250 per year for financial assistance for continuing education, certification courses, or degree programs related to your role.

  • Wellness Stipend - Monthly stipend to support health and wellness activities, such as gym memberships, yoga classes, or wellness apps.

  • Tech Stipend - Monthly stipend to assist with purchasing or upgrading technology equipment for optimal productivity.

  • Benefits - Comprehensive benefits package that includes medical, dental, and vision insurance. Please note that benefit offerings may vary based on your location.

  • 401(k) matching up to 4%

Please note that fringe benefits provided may be subject to local tax regulations.

About Apkudo: 

Our Vision

Devices connect the world. We help ensure there will still be a world to connect.

This is ambitious, on purpose. We must lean into our shared passion for change and do whatever it takes to do our part to regenerate resources and build sustainable processes and behaviors to leave the world a better place. 

Those who do good, do well.

The Fine Print: 

We are a dynamic organization, and the responsibilities and scope of this role (like all roles at Apkudo) may evolve as we continue to adapt and grow.

This position is exempt under the Fair Labor Standards Act (FLSA).

Note: Apkudo is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristics.

Skills Required

  • BA or BS in Business, Management, or a relevant field
  • 12+ years of experience in Technical Program Management
  • 5+ years of experience in mobile or connected devices, consumer electronics reverse logistics, and/or SaaS industries
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • Demonstrated success managing planning, project reviews, scheduling, and budgets
  • Strong written and verbal communication skills
  • Ability to think clearly, analyze, problem-solve, scope requirements, and prioritize
  • Sound business judgment and ability to influence others positively
  • Strong analytical thinking skills
  • High integrity and discretion when handling confidential information
  • MS or MBA
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Baltimore, MD
120 Employees
Year Founded: 2011

What We Do

Apkudo is the global leader in supply chain automation with solutions spanning the entire lifecycle of connected devices. From certifying new devices for launch to optimizing liquidation of refurbished products, Apkudo’s Hive Platform provides a seamless operating system across both internal and external partner systems. Companies like The New T-Mobile, Verizon, Samsung, Amazon, and FedEx Supply Chain Services use Apkudo to connect internal systems and external partners into a unified platform powered by robotics, intelligent decisioning and optimized processes. Apkudo is a fully distributed company leveraging a global team of supply chain experts in every major market.

Similar Jobs

Capital One Logo Capital One

Director, Technical Program Management

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
3 Locations
55000 Employees
210K-263K Annually

Capital One Logo Capital One

Director, Technical Program Management (EPTech)

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
5 Locations
55000 Employees
210K-287K Annually
In-Office
3 Locations
5661 Employees
135K-237K Annually
In-Office
Austin, TX, USA
318 Employees
200K-250K Annually

Similar Companies Hiring

Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees
NODA AI Thumbnail
Artificial Intelligence • Information Technology • Software • Cybersecurity
Sydney, AU
54 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account