Director, Supplier Management

Posted 16 Days Ago
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Wilmington, DE
Hybrid
5-7 Years Experience
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
As a Director, Supplier Management at Capital One, you will be responsible for managing the relationship between the company and key third parties to ensure a well-managed supply chain. You will negotiate contracts, manage relationships with third parties, ensure compliance with policies, and coach and mentor less experienced managers. Key responsibilities include problem-solving, negotiation, relationship management, risk management, process management, supplier sourcing, and coaching and mentoring.
Summary Generated by Built In

Center 3 (19075), United States of America, McLean, Virginia
Director, Supplier Management
At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Director, Supplier Management to join our Enterprise Supplier Management (ESM) Team. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other's differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.
As a Director, Supplier Management you will be responsible for the holistic relationship between Capital One and key third parties, enabling a well-managed and adaptable supply chain. You will work closely with internal team members establishing and maintaining relationships with internal business customers, account teams and assigned suppliers. This role is essential in the delivery of key cost, risk, and performance management-related efforts for third-party relationships, in addition to identifying strategic opportunities for growth and/or greater return on investment.
If you enjoy connecting with others, collaborating on cross-functional teams and negotiating deals, we are looking for YOU. Come be a part of something special where you work with teams who appreciate your contributions and your thoughts and ideas are encouraged.
Key responsibilities include:

  • Problem Solving & Strategy Advice: Provide problem-solving and innovative ideas to support internal customers. Identify value-generating opportunities (e.g. savings, efficiencies, or revenue growth).
  • Negotiation: Partner to negotiate contracts for a broad range of services for Capital One
  • Relationship Management: Serve as a primary point of contact for third parties and manage an effective governance between Capital One and assigned third parties.
  • Collaboration: Partner with internal risk groups to ensure third party relationships are compliant with all relevant policies and procedures.
  • Risk Management: Monitor and ensure successful delivery against third party contractual obligations
  • Process Management: Accountable for policy requirements for all managed third-party relationships. Plan and lead periodic reviews and assessments of supplier relationships.
  • Supplier Sourcing: Maintain awareness of the external marketplace as it relates to your suppliers and perform sourcing activities where appropriate.
  • Coaching and Mentoring: Serving as a people manager, coach and mentor to develop less seasoned and experienced Supplier Managers in their development.


Basic Qualifications:

  • At least 5 years of experience in Supplier Management, Relationship Management or Procurement
  • At least 6 years of experience in Process Management or Project Management
  • At least 4 years of experience in Risk Management


Preferred Qualifications:

  • 7+ years of experience in Supplier Management, Relationship Management or Procurement
  • 6+ years of experience in Risk Management
  • 4+ years of experience in Operations Management


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Employees engage in a combination of remote and on-site work.

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