Honeywell Aerospace ( HONA) products and services are found on virtually every commercial, defense, and space aircraft in the world. We build aircraft engines, cockpit and cabin electronics, wireless connectivity systems, mechanical components and more, and connect many of them via our high-speed Wi-Fi offerings. Our solutions create healthier air travel, more fuel-efficient and better-maintained aircraft, more direct and on-time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as autonomous and supersonic flight. Revenues in 2023 for Honeywell Aerospace were $14B and there are approximately 21,000 employees globally. To learn more, please visit click here.
Honeywell Aerospace is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :click here
The Director Strategic Account Management for Indian subcontinent ( except Pakistan) would be responsible for leading and executing ATR accounts for APU, Avionics and Mechanical products. This position reports into the ATR EMEAI Aftermarket organization and is responsible for ~$90M annually. The successful candidate will lead the region account for all products and services in the Honeywell Aerospace portfolio with an MOS and Quarterly Business Reviews to achieve the annual operating plan (AOP) revenue, working capital, key account scorecards, cash/accounts receivables metrics, drive accelerated Retrofit, Modification & Upgrade (RMU) product opportunities through existing and new STC’s and manage all un-encumbered orders and holds. Additional responsibilities include SIOP input for RMU products. The role is critical in support of helping drive improved delivery system performance through holds reductions, improved cash and working capital performance with rapid dispute resolution. Additionally, the successful candidate must be closely aligned to our Product Teams and participate in several new product pursuits.
Responsibilities
KEY RESPONSIBILITIES
- Manage the internal and external element of the customer Management Operating System (MOS) to achieve all financial and customer satisfaction goals for their account portfolio. Build, develop, and lead an effective Customer Core Team (CCT) that might include Area Sales Managers and Customer Support Managers in pursuit of goals.
- Own business commercial relationships, including the achievement of growth targets, working capital metrics, and ensure pursuit pipeline is filled and achieved.
- Maintain oversight of HON performance to both Honeywell Aerospace and customer contractual obligations
- Provide leadership and strategic vision to Area Sales Managers and Customer Support Managers to ensure cross functional objectives are prioritized and executed to meet goals, objectives and AOP targets
- Partner with Customer & Product Support leadership to improve customer satisfaction, ensuring issues are identified and addressed through cross functional influence, including but not limited to: quarterly business reviews, account RAILs, service requests, data collection. This includes approval of C&PS action plans to improve customer satisfaction as measured by VOC and NPS tools.
- Plan, organize, and execute Honeywell Aerospace executive visits as required to customer sites resulting in positive interchanges and improved business results.
- Responsible for fostering customer executive level relationships through daily interaction with Gulfstream executives.
- Ensure Accounts Receivable results are achieved working with the ACC team
- Ensure sales targets are achieved within the Sales Managers.
- Act as support and escalation point for ACC and C&PS in collections and dispute resolutions
- Identify specific process improvement opportunities from an HOS Gold perspective, ensuring actions are taken to achieve visible increases in performance metrics by employing six sigma tools and kaizen exercises where required
- Drive for attainment of HOS Gold behaviors and results across their area of responsibility through direct management as well as cross functional influence of peers
- Ensures MOS in place for Honeywell Aerospace product delivery, reliability performance including the translation of site based/product-based improvement plans e.g. delivery and reliability to customer specific plans.
KEY RESPONSIBILITIES
- Manage the internal and external element of the customer Management Operating System (MOS) to achieve all financial and customer satisfaction goals for their account portfolio. Build, develop, and lead an effective Customer Core Team (CCT) that might include Area Sales Managers and Customer Support Managers in pursuit of goals.
- Own business commercial relationships, including the achievement of growth targets, working capital metrics, and ensure pursuit pipeline is filled and achieved.
- Maintain oversight of HON performance to both Honeywell Aerospace and customer contractual obligations
- Provide leadership and strategic vision to Area Sales Managers and Customer Support Managers to ensure cross functional objectives are prioritized and executed to meet goals, objectives and AOP targets
- Partner with Customer & Product Support leadership to improve customer satisfaction, ensuring issues are identified and addressed through cross functional influence, including but not limited to: quarterly business reviews, account RAILs, service requests, data collection. This includes approval of C&PS action plans to improve customer satisfaction as measured by VOC and NPS tools.
- Plan, organize, and execute Honeywell Aerospace executive visits as required to customer sites resulting in positive interchanges and improved business results.
- Responsible for fostering customer executive level relationships through daily interaction with Gulfstream executives.
- Ensure Accounts Receivable results are achieved working with the ACC team
- Ensure sales targets are achieved within the Sales Managers.
- Act as support and escalation point for ACC and C&PS in collections and dispute resolutions
- Identify specific process improvement opportunities from an HOS Gold perspective, ensuring actions are taken to achieve visible increases in performance metrics by employing six sigma tools and kaizen exercises where required
- Drive for attainment of HOS Gold behaviors and results across their area of responsibility through direct management as well as cross functional influence of peers
- Ensures MOS in place for Honeywell Aerospace product delivery, reliability performance including the translation of site based/product-based improvement plans e.g. delivery and reliability to customer specific plans.
The Aerospace Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Aerospace Corporation and has not been reviewed or approved by The Aerospace Corporation.
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Retirement Support — The 401(k) plan provides a company‑paid contribution of 8–12% based on years of service with immediate eligibility and vesting, and eligible employees can access retiree medical benefits.
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Leave & Time Off Breadth — Paid time off includes 15 vacation days (rising to 20 after five years), nine paid holidays, and unlimited sick time for exempt employees with accruals for non‑exempt staff.
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Flexible Benefits — Flexible work models include a 9/80 schedule with alternating Fridays off, supported by backup care services, an EAP, relocation assistance, and home‑office stipends where applicable.
The Aerospace Corporation Insights
What We Do
The space enterprise has been transformed by rapid change and growth. New vehicles for national security space, a more rapid launch cadence, proliferated satellite constellations, the pursuit of interplanetary exploration, and thriving commercial ventures are changing the nature of the space industry. The Aerospace Corporation (Aerospace) is a leading architect for U.S. space programs, shaping efforts to outpace threats to our national security while cultivating the technologies needed to further this new era of space commercialization and exploration. Aerospace works across the space enterprise in service of the public interest. In addition to supporting the Department of Defense and the Intelligence Community, our customers include NASA, NOAA, numerous federal agencies, and commercial space — all of whom benefit from our deep technical knowledge. We only pursue business related to the space mission and complementary fields, operating as the nation’s trusted partner to solve the toughest challenges and develop reliable and innovative technologies. Innovation in space occurs when people have the freedom to imagine and do. At Aerospace, we take pride in our readiness to solve some of the most complex challenges in the space enterprise.
Why Work With Us
We are a non-profit corporation chartered by the government to work on the hardest problems in space. We employ technical experts in every discipline of space-related science and engineering who touch every part of the US space program. Come join us as we make an impact bigger than ourselves.
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