The Director of Strategic Account Management, for Qatar, Bahrain, Oman, Kuwait etc and Africa ( except North Africa) would be responsible for leading and executing ATR accounts for APU, Avionics and Mechanical products. This position reports into the ATR EMEAI Aftermarket organization and is responsible for ~$200M annually. The successful candidate will lead the Qatar, Bahrain, Kuwait, OMAN etc and Africa ( except North Africa) account for all products and services in the Honeywell portfolio with an MOS and Quarterly Business Reviews to achieve the annual operating plan (AOP) revenue, working capital, key account scorecards, cash/accounts receivables metrics, drive accelerated Retrofit, Modification & Upgrade (RMU) product opportunities through existing and new STC’s and manage all un-encumbered orders and holds. Additional responsibilities include SIOP input for RMU products. The role is critical in support of helping drive improved delivery system performance through holds reductions, improved cash and working capital performance with rapid dispute resolution. Additionally, the successful candidate must be closely aligned to our Product Teams and participate in several new product pursuits.
KEY RESPONSIBILITIES
- Manage the internal and external element of the customer Management Operating System (MOS) to achieve all financial and customer satisfaction goals for their account portfolio. Build, develop, and lead an effective Customer Core Team (CCT) that might include Area Sales Managers and Customer Support Managers in pursuit of goals.
- Own business commercial relationships, including the achievement of growth targets, working capital metrics, and ensure pursuit pipeline is filled and achieved.
- Maintain oversight of HON performance to both Honeywell and customer contractual obligations
- Provide leadership and strategic vision to Area Sales Managers and Customer Support Managers to ensure cross functional objectives are prioritized and executed to meet goals, objectives and AOP targets
- Partner with Customer & Product Support leadership to improve customer satisfaction, ensuring issues are identified and addressed through cross functional influence, including but not limited to: quarterly business reviews, account RAILs, service requests, data collection. This includes approval of C&PS action plans to improve customer satisfaction as measured by VOC and NPS tools.
YOU MUST HAVE
- 10+ years product or sales knowledge experience with Aftermarket experience
- Degree in Business/Marketing/Engineering preferred.
- MBA or other Master’s degree is highly desired.
- Leadership: Experience to overcome obstacles, succeed in the face of adversity, and deal with ambiguity. Must know how to effectively influence and lead others across functions to get things done.
- Experience in developing and executing strategy.
Our Offer
- Opportunity to work on cutting-edge technologies with global impact.
- A collaborative and innovative environment within a world-leading technology company.
- Professional development and career growth opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and make an impact!
Skills Required
- 10+ years product or sales knowledge experience with Aftermarket experience
- Degree in Business, Marketing, or Engineering
- MBA or other Master’s degree
- Proven leadership influencing cross-functional teams and overcoming ambiguity
- Experience developing and executing strategy
The Aerospace Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Aerospace Corporation and has not been reviewed or approved by The Aerospace Corporation.
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Retirement Support — The 401(k) plan provides a company‑paid contribution of 8–12% based on years of service with immediate eligibility and vesting, and eligible employees can access retiree medical benefits.
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Leave & Time Off Breadth — Paid time off includes 15 vacation days (rising to 20 after five years), nine paid holidays, and unlimited sick time for exempt employees with accruals for non‑exempt staff.
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Flexible Benefits — Flexible work models include a 9/80 schedule with alternating Fridays off, supported by backup care services, an EAP, relocation assistance, and home‑office stipends where applicable.
The Aerospace Corporation Insights
What We Do
The space enterprise has been transformed by rapid change and growth. New vehicles for national security space, a more rapid launch cadence, proliferated satellite constellations, the pursuit of interplanetary exploration, and thriving commercial ventures are changing the nature of the space industry. The Aerospace Corporation (Aerospace) is a leading architect for U.S. space programs, shaping efforts to outpace threats to our national security while cultivating the technologies needed to further this new era of space commercialization and exploration. Aerospace works across the space enterprise in service of the public interest. In addition to supporting the Department of Defense and the Intelligence Community, our customers include NASA, NOAA, numerous federal agencies, and commercial space — all of whom benefit from our deep technical knowledge. We only pursue business related to the space mission and complementary fields, operating as the nation’s trusted partner to solve the toughest challenges and develop reliable and innovative technologies. Innovation in space occurs when people have the freedom to imagine and do. At Aerospace, we take pride in our readiness to solve some of the most complex challenges in the space enterprise.
Why Work With Us
We are a non-profit corporation chartered by the government to work on the hardest problems in space. We employ technical experts in every discipline of space-related science and engineering who touch every part of the US space program. Come join us as we make an impact bigger than ourselves.
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