Director Software Operations

Reposted 4 Days Ago
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Atlanta, GA, USA
In-Office
Senior level
Aerospace • Security • Energy • Industrial
The Role
The Director of Software Operations is accountable for leading BMS product transformations, managing global partner success, and developing delivery strategies.
Summary Generated by Built In

As the Director Software Ops – BMS Channel, you will be accountable for leading the BMS product business transformation into a recurring Software based, leveraging global resources, driving software adoption, focused BMS partners globally. You will be responsible for developing delivery strategies, supporting the BMS partners including but not limited to supervising the delivery and deployment of the connected solutions. The role includes managing the team of Global Partner Success Managers (PSM) including ensuring removal of any roadblocks for implementation are addressed, determining the Connected Offerings SIOP on behalf of partners and reporting progress. 


You will report directly to our Vice President General Manager and you’ll work out of our Atlanta, GA location on a hybrid work schedule.

Responsibilities

Position Responsibilities: 

  • Enable and drive Connected Solutions delivery supporting our partners including enabling a Partner Success Model.
  • Drive training programs for Partners using Forge Academy
  • Lead and enable Connected Managed Services for our partners
  • Support the BMS Connected Sales organization with developing value propositions for our connected solutions portfolio along with our partners.
  • Act as a liaison between the Global Marketing and product development teams, ensuring that local customer needs are addressed in offering development. 
  • Be responsible for developing processes and tools to improve efficiency and delivery time.
  • Drive all necessary activities across his team to achieve the BMS Channel Connected financial commitments.
  • Owns of the BMS Partner communication plan and plays a critical role in driving the change globally.  This includes leading the communication with relevant audiences, highlighting the process, activities, publicizing achievements , distributing relevant materials, provide lessons learned and best practices.  
  • Be involved in Customer meetings and events to support the BMS Sales teams.

Behaviors 

  • Demonstrates passion for software and new ways of doing business
  • Is agile in their approach – working on multiple activities all occurring at once; organizes people and workflow to meet objective for each activity on time with high quality
  • Has a Problem Solving approach; can anticipate future trends accurately; learn quickly and thing independently to adapt as required
  • Treats “Change” as a way to do business, not a 1-time event
  • Encourages learning & development of others
  • Has a focus of wanting to serve the customer
  • Is fast moving and has high energy
  • Has a bias towards action – not barriers
  • Takes intelligent risks and achieves results by applying sound judgment and experience to every sales situation

Skills 

  • Able to negotiate through challenging situations and influence others to achieve commitment to achieve results
  • Able to clearly and effectively articulate the benefits of the program 
  • Able to communicate at all levels in the organization. 
  • Able to understand the Sales and Operational situations, providing guidance to achieve speedy results
  • Able to work with ambiguity and independently but also able to leverage a wider matrix team to achieve results. 

Qualifications

You Must Have

  • 7 years of business leadership experience in the commercial and institutional buildings market
  • Solid understanding of financials 
  • Understanding of the IoT revolution, cloud application services, Business Intelligence and Big Data
About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Skills Required

  • 7 years of business leadership experience in the commercial and institutional buildings markets
  • Local market knowledge
  • Solid understanding of financials
  • Understanding of the IoT revolution, cloud application services, Business Intelligence and Big Data

Honeywell Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Honeywell and has not been reviewed or approved by Honeywell.

  • Retirement Support Retirement plans feature a notably strong company 401(k) match with vesting after three years, enhancing long-term savings security. Additional tax-advantaged accounts and company contributions for eligible earners further strengthen financial preparedness.
  • Leave & Time Off Breadth Time off policies include flexible or unlimited vacation for many salaried roles and a broad observed-holiday schedule, providing manager-approved flexibility. This structure supports rest and work-life balance across varied needs.
  • Parental & Family Support Parental leave offers paid time for birth, adoption, or foster care that can be taken consecutively or intermittently. The design enables practical flexibility in how family leave is used.

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The Company
HQ: Charlotte, NC
110,269 Employees
Year Founded: 1906

What We Do

Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

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