Director, Software Engineering

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Cotality is seeking a highly experienced and strategic Director of Software Engineering to lead our Digital Gateway initiatives. In this critical leadership role, you will hold ultimate responsibility for all file transfer operations across the organization. You will oversee the architecture, engineering, and 24/7 production support of our critical data exchange platforms, including our modern MFT Gateway and legacy EDE applications.

The ideal candidate is a technical leader with deep expertise in managed file transfer (MFT) ecosystems, enterprise data exchange, and global team management. You will direct a blended workforce of onshore and offshore engineering professionals to ensure the seamless, secure, and highly available operation of the Cotality Digital Gateway (CDG).

Key Responsibilities

1. Enterprise MFT & Gateway Leadership

• IBM Sterling File Gateway: Own the strategy, architecture, and optimization of the MFT Gateway utilizing IBM Sterling File Gateway. Ensure the platform scales securely to meet business demands.
• Overall File Transfer Operations: Serve as the ultimate owner of all internal and external file transfer operations, ensuring secure, compliant, and efficient data routing, transformation, and delivery.

2. Legacy System Management

• CLEO Harmony EDE: Direct the ongoing engineering, maintenance, and support of the Legacy Electronic Data Exchange (EDE) application utilizing CLEO Harmony.
• Modernization Strategy: Assess legacy systems to identify opportunities for optimization, consolidation, or strategic migration into the core Cotality Digital Gateway where appropriate.

3. Global Team Leadership & Management

• Onshore & Offshore Alignment: Build, mentor, and lead a high-performing, globally distributed team of software engineers, system administrators, and support personnel.
• Resource Allocation: Manage team capacity, vendor relationships, and onshore/offshore resource models to ensure efficient project delivery and continuous operational coverage.

4. Production Support & Operational Excellence

• CDG Production Support: Oversee Level 1 through Level 3 production support across the entire Cotality Digital Gateway (CDG).
• Incident & SLA Management: Establish and enforce rigorous incident management, problem resolution, and escalation protocols. Ensure all MFT operations meet or exceed strict Service Level Agreements (SLAs).
• Monitoring & Alerting: Champion the implementation of proactive monitoring and alerting strategies to identify and resolve file transfer bottlenecks before they impact business operations.

Job Qualifications:

Required Experience & Technical Skills:

• Experience: 10+ years of progressive experience in software engineering, B2B integration, and enterprise IT operations, with at least 5+ years in a leadership/management role.
• IBM Sterling Expertise: Deep technical understanding and proven experience managing, designing, or supporting IBM Sterling File Gateway (SFG), Sterling B2B Integrator, and related IBM MFT components.
• CLEO Harmony Experience: Strong working knowledge of CLEO Harmony or similar legacy MFT enterprise solutions.
• Global Leadership: Demonstrated success in building, managing, and scaling hybrid engineering teams (onshore, offshore, and vendor resources) in a "follow-the-sun" support model.
• Operational Management: Extensive experience leading 24/7 production support operations, incident response, and root-cause analysis for mission-critical gateway environments.
• Protocols & Security: Deep knowledge of network protocols (SFTP, AS2, HTTPS, FTPS) and data security/compliance standards (encryption, PKI, certificates).

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Experience with Cloud environments (GCP preferred) and migrating legacy MFT workloads to the cloud.
• Strong financial acumen to manage department budgets, vendor contracts, and software licensing.

Attributes:

• Exceptional communication skills, with the ability to translate complex technical MFT concepts to non-technical business stakeholders.
• A calm, decisive leader during high-pressure critical incidents.
• A strategic thinker who balances long-term architectural vision with immediate operational stability.

Annual Pay Range:

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Multiple medical plan options with mental health and wellness support offerings.

• Retirement: 401(k) with company match and vesting after one year.

• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. ​​​

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences.  ​

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