Director, Software Engineering

Posted Yesterday
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Toronto, ON
Hybrid
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
The Director of Software Engineering at Capital One will lead teams in developing technology capabilities for customer-facing applications, focusing on Site Reliability, Developer Experience, and Developer Tooling. This role includes mentoring engineers, engaging with stakeholders to define strategic imperatives, and fostering a culture of innovation and psychological safety within the teams.
Summary Generated by Built In

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,
Director, Software Engineering
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Working with us.
How do we do things at Capital One Canada? We listen - to our people, and to our customers. We change with the times and have adopted a flexible hybrid model. Associates working in the hybrid model are expected to come into the office 3 days a week across Tuesdays and Thursdays, reserving Mondays and Fridays as company-wide virtual days. As was true before the pandemic, expectations of being in the office will be balanced with personal life flexibility.
At Capital One we're committed to diversity, inclusion and belonging . We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone.
We're focused on helping associates live well-physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We've designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs-and much more-you'll discover that Capital One is committed to helping you live your best life.
A day in the life of a Capital One Director of Software Engineering.
You'll lead the teams in and drive the mission and vision of the Engineeringorganization focused on developing foundational technology capabilities that accelerate the pace deliveries for customer-facing web and mobile applications. We are excited to write the next chapter of engineering excellence through investment in Site Reliability, Developer Experience and Developer Tooling to elevate the technology offerings and business opportunities. We have a diverse ecosystem of highly-available RESTful microservices and streaming real-time systems hosted on leading edge AWS Cloud assets. Our applications leverage open source frameworks and strong software engineering principles that offer a diverse array of challenging, fun, and impactful problems in scalability, monitoring, and automation capabilities. We are looking for a servant leader whose people-first approach and engineering mindset elevates the safe and collaborative culture of the teams and enables delivery of excellence.
If you are a true technologist at heart with the ability and business acumen to partner with business clients in a way that inspires them to challenge the status quo and want to provide an inspiring and compelling working environment that allows your engineering team to push the digital boundaries within the Financial Services industry.
At Capital One, we recognize the competitive advantage of psychological safety and ensure all our teams thrive. Bring yourself, your passions, curiosity, an open mind, and experiences and let's have a chat!
Responsibilities:

  • Lead with humility and grow talented engineering who are building the next level of engineering capabilities in Developer Experience, Developer Tooling, and Site Reliability
  • Mentor and guide the professional and technical development of engineers in your teams
  • Raise accountability and strive to build a culture that continuously raises the bar for excellence
  • Build a strong sense of psychological safety on your teams and adjacent teams
  • Engage with stakeholders to define strategic imperatives and execute roadmaps that create original digital customer products and services
  • Work within and across agile teams to design, develop, test, implement, and support technical solutions across a full-stack of industry leading development tools and technologies
  • Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal and external technology communities, and mentor other members of the engineering community
  • Encourage innovation, foster diversity and inclusion, challenge the status quo, and leverage cutting-edge technologies, and offer, outside-of-the-box thinking, teamwork, self-organization
  • Leverage and and contribute to the open source community
  • Partner with leaders across the company to architect, design and develop enterprise platforms, including large scale data and machine learning applications


Basic Qualifications:

  • At Least 10 years of experience in software engineering
  • At Least 7 years of experience in people management
  • At Least 3 years of experience leading multiple teams within an agile environment
  • At Least 1 year of experience managing other managers including talent development, performance management, team building and succession planning
  • Demonstrated experience and success pursuing best practices for teams of software engineers
  • Bachelor's Degree


Preferred Qualifications:
(Don't have them all? Don't worry. We'll help you develop the right skills for the job)

  • Master's Degree in Computer Science or Software Engineering
  • 13+ years' of experience in software development
  • 8+ years' of experience in Agile practices
  • Experience with configuration management and infrastructure automation tools
  • Experience with Cloud computing platforms (AWS, Azure or GCP)
  • Experience leading horizontal DevOps/Developer tooling teams


We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Top Skills

AWS
Software Engineering

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Capital One Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQMcLean, VA
Atlanta, GA
Bengaluru, Karnataka
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Boston, MA
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Chicago, IL
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London, GB
Mexico City, MX
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New York, NY
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Nottingham, GB
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Philadelphia, PA
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Plano, TX
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Richmond, VA
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San Francisco, CA
Toronto, ON
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