About Avalon Healthcare Solutions:
Avalon Healthcare Solutions is the nation’s leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments.
Supporting over 30+ health plans and 90+ million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support—driving measurable value, reduced waste, and improved clinical outcomes.
With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value.
Learn more at www.avalonhcs.com.
You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.
For more information about Avalon, please visit www.avalonhcs.com.
Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability.
This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document.
About the Director, Software Engineering Position:
Reporting to the AVP, Software Engineering, the Director, Software Engineering is a highly skilled, self-motivated leader responsible for driving excellence in development and delivery of existing platforms and new solutions as part of our scaled agile scrum development organization. The Director leads Avalon’s adoption and implementation of AI and stays hands-on at the proof-of-concept level to prove out approaches before teams commit to them. Success in this role requires the ability to zoom out to executive and cross-departmental conversations and zoom in to design and code detail, to influence without relying on authority, and to make timely, sound decisions in ambiguous situations with fewer inputs than anyone would like.
This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida.
Director, Software Engineering – Essential Functions and Responsibilities:
- Technology leader and thought partner to Avalon
- Responsibility for design, development, management, and implementation of organizational information systems, proprietary software applications, and company technological roadmap
- Act as technology SME for internal constituents, existing customers, and prospective clients
- Develop and mentor direct reports and raise the level of engagement within Software Engineering
- Remain hands-on at the proof-of-concept level building prototypes, spikes, and AI-assisted proofs of concept to de-risk decisions.
- Work directly with leaders across Product, Operations, Client Success, Data, and Compliance to align priorities, drive coordination, and deliver cross-functional outcomes.
Director, Software Engineering – Minimum Qualifications:
- 10+ years overall IT experience in applications design and development. 5+ years’ experience in IT management/leadership.
- Bachelor’s degree in computer science, MS or significant relevant and equivalent experience
- Environment: AWS, Java, Linux, JavaScript/TypeScript, Liferay, SQL Server
- AWS knowledge is required: working, hands-on familiarity with core services, deployment models and security posture.
- AI adoption and implementation: demonstrated experience introducing AI into engineering workflows (AI coding assistants, agentic workflows, LLM-backed features), including evaluation, guardrails, and measurement of impact.
- Hands-on capability: able to build proofs of concept and prototypes independently; production-level coding is not expected.
- Prior healthcare experience required
- Experience in building healthcare-based interoperability (HL7, EDI, FHIR)
- Extensive experience leading agile scrum teams
- Extensive experience with the Scaled Agile Framework (SAFe)
- Demonstrated expertise in engaging and managing 3rd party partners and vendors
- Ability to lead geographically dispersed teams (including offshore contractors)
- Strong understanding of development processes and development metrics; experience with JIRA to manage the work item pipeline.
- Continuous improvement mindset
- Manage development budget
Director, Software Engineering – Preferred Qualifications:
- Experience driving an agile and SAFe transformation
- Successful experience at an early-stage, private equity-backed company
- Hands-on experience with AWS and building AI capabilities in a regulated environment.
Skills Required
- 10+ years of overall IT experience in applications design and development
- 5+ years of IT management or leadership experience
- Bachelor's degree in computer science, master's degree, or significant relevant equivalent experience
- Working, hands-on knowledge of AWS core services, deployment models, and security posture
- Experience introducing AI into engineering workflows, including coding assistants, agentic workflows, LLM-backed features, evaluation, guardrails, and impact measurement
- Ability to independently build proofs of concept and prototypes
- Prior healthcare experience
- Experience building healthcare interoperability using HL7, EDI, or FHIR
- Extensive experience leading agile Scrum teams
- Extensive experience with the Scaled Agile Framework (SAFe)
- Experience engaging and managing third-party partners and vendors
- Ability to lead geographically dispersed teams, including offshore contractors
- Understanding of development processes and development metrics, including experience with JIRA
- Continuous improvement mindset
- Experience managing a development budget
- Experience driving an Agile and SAFe transformation
- Experience at an early-stage, private equity-backed company
- Hands-on experience with AWS and building AI capabilities in a regulated environment
What We Do
Avalon’s access to lab data, combined with the comprehensive lab benefit management experience and leadership in lab sciences, provides a powerful platform to improve health for individuals and the entire population like never before—right from the start with lab testing. Avalon has developed the world’s first Lab Insights System to generate actionable insights in real-time, at scale, to help payers and providers optimize treatments, improve outcomes, and drive down overall cost—right from the start with lab testing, which is the gateway to appropriate diagnosis and treatment care planning. As a result, we all save. Not just dollars. But we save time, waste, and uncertainty. We also build critical momentum for value-driven care, which is desperately needed now more than ever. It’s time to start thinking differently about lab.
