If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.
As a Director of Software Engineering at JPMorganChase within Workforce Experience Technology (WxT), you will lead a critical, product-aligned engineering organization. The organization is responsible for building and operating a secure, scalable, cloud-native Talent Performance platform that underpins JPMorganChase’s career management and development function and serves the firm’s global employee base. You will own technology direction and execution across multiple teams. You will drive modernization and integration strategy, and partner closely with HR Product, Experience Design, Risk/Controls, and senior stakeholders to deliver measurable outcomes.
Job Responsibilities
- Set engineering vision and roadmap execution for the Talent Performance platform, balancing user experience, time-to-market, reliability, and control obligations.
- Lead multiple cross-functional engineering teams (full stack, backend, platform/integration, SRE/operations as applicable), including org design, hiring, coaching, performance management, and succession planning.
- Drive platform architecture and modernization, including cloud-native patterns, domain-driven service boundaries, API/event strategy, and reusable platform capabilities.
- Own end-to-end delivery and operations, ensuring production readiness, incident management, reliability/SLOs, observability, cost governance, and continuous improvement.
- Oversee integrations into HR workforce and compensation systems, workflow tooling, identity/access systems, analytics, and external SAAS vendors; ensure resilient integration patterns and strong data contracts.
- Establish and enforce engineering governance: secure coding standards, architecture review, SDLC controls, change management, audit readiness, and measurable engineering KPIs (availability, latency, defect escape rate, lead time, cost to serve).
- Partner with Product, UX, and HR stakeholders to translate strategy into outcomes, manage trade-offs, and ensure solutions solve real business problems.
- Manage third-party vendor and platform relationships: due diligence, technical fit, security posture, delivery oversight, and commercial/operational accountability (in partnership with sourcing and product).
- Champion a strong engineering culture grounded in inclusion, accountability, high standards, and continuous learning; promote responsible use of AI-assisted development with appropriate guardrails.
- Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.
Required Qualifications, Capabilities, and Skills
- Formal training or certification on software engineering concepts and expert applied experience. In addition, experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.
- Hands-on experience with modern full-stack engineering, including React/TypeScript and enterprise design systems.
- Production implementation experience with large scale Graph databases (e.g. Neptune, Neo4J, TigerGraph).
- Familiarity with industry standard cloud data persistence (e.g. PostgreSQL/Aurora). Strong knowledge of cloud-native engineering (e.g., AWS or equivalent), including reliability, security, cost management, and SDLC automation.
- Backend and API expertise with Java/Spring Boot, and strong GraphQL/REST API design, versioning, and governance practices. Experience delivering modern web and API platforms, including distributed systems, service-oriented architecture/microservices, and integration-heavy domains.
- Solid security and data fundamentals, including OAuth2/OIDC, service-to-service security patterns,
- Proven track record leading mission-critical platforms with high availability, strong operational excellence, and measurable outcomes.
- Demonstrated ability to influence and align senior business, product, and technology stakeholders, including communicating strategy, risks, and delivery status with clarity. Alongside, experienced people leader: hiring, mentoring, talent development, building inclusive/high-performing teams.
- Hands-on understanding of engineering controls and security: identity/access management, data privacy, secure SDLC, vulnerability management, and audit/compliance expectations.
- Experience leading adoption of agentic AI-enabled engineering practices (using enterprise-authorized tools within the work environment) across teams, including defining operating expectations (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Strong understanding of responsible AI use and control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance; ability to influence leaders on safe scaling patterns and reuse.
Preferred Qualifications, Capabilities, and Skills
- Experience with HR technology and Talent performance management workflows.
- Proven ability integrating talent/HR applications with enterprise HR suites (e.g., Oracle HCM or similar) and broader vendor ecosystems.
- Experience with event-driven architectures using Kafka/MSK, including schema evolution, idempotency patterns, and operational controls (e.g., DLQs).
- Strong platform engineering and delivery practices: CI/CD, automated testing strategies, IaC (Terraform/CloudFormation/CDK), containers (ECS/EKS), plus establishing standards (service blueprints, API/event contract governance, SLO/SLI frameworks) and responsible AI-assisted engineering practices (secure usage, quality gates, productivity enablement).
Skills Required
- Formal training or certification on software engineering concepts and expert applied experience
- Experience leading technologists to manage, anticipate and solve complex technical items within the domain
- Hands-on experience with modern full-stack engineering including React and TypeScript and enterprise design systems
- Production implementation experience with large-scale graph databases (Neptune, Neo4J, TigerGraph)
- Familiarity with cloud data persistence such as PostgreSQL/Aurora
- Strong knowledge of cloud-native engineering (AWS or equivalent), including reliability, security, cost management, and SDLC automation
- Backend and API expertise with Java and Spring Boot
- Strong GraphQL and REST API design, versioning, and governance practices
- Solid security and data fundamentals, including OAuth2/OIDC and service-to-service security patterns
- Proven track record leading mission-critical platforms with high availability and operational excellence
- Demonstrated ability to influence and align senior business, product, and technology stakeholders; experienced people leader (hiring, mentoring, talent development)
- Hands-on understanding of engineering controls and security: identity/access management, data privacy, secure SDLC, vulnerability management, audit/compliance
- Experience leading adoption of agentic AI-enabled engineering practices and defining operating expectations and guardrails
- Strong understanding of responsible AI use and control expectations in engineering workflows
- Experience with HR technology and talent performance management workflows
- Experience integrating talent/HR applications with enterprise HR suites (e.g., Oracle HCM)
- Experience with event-driven architectures using Kafka/MSK, schema evolution, idempotency patterns, and operational controls (DLQs)
- Platform engineering and delivery practices: CI/CD, automated testing, IaC (Terraform/CloudFormation/CDK), containers (ECS/EKS), SLO/SLI frameworks
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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