You will lead a team of talented Site Reliability Engineers focused on delivering reliable and observable software used by millions of athletes* around the world. You will be a part of the Resilience Engineering organization which includes Reliability Engineering, Live Site Support Engineering, Peak Event Management, Insights & Efficiency Engineering, and Enterprise Systems Engineering.
While a variety of engagement methods exist, SREs are primarily embedded with product delivery teams across Global Technology. These teams span all of Nike’s most critical digital properties: Nike.com, Nike App, SNKRS, brick & mortar retail, wholesale platforms, and supply chain technologies.
In order to deliver Reliability Engineering goals, you will partner and influence at multiple levels of not only Global Technology (Director, Senior Director, VP, Distinguished Engineers), but across business units and geographical locations.
WHO WE ARE LOOKING FORThis leader will have a strong software engineering background, a demonstrated ability to influence and partner, and show a passion for learning and mentoring. This critically important leader will have a track record of helping to deliver reliable and observable digital experiences through the application of concepts from Site Reliability Engineering, DevOps, and other relevant disciplines.
Bachelors degree and 15+ years combined work experience as a software engineer, team lead/principal engineer, or manager leading distributed teams
Deep understanding of how to deliver large scale software with modern reliability and resilience concepts (multi-region, multi-cloud, active/active, canary deploys, synthetic testing, containers, etc.)
Hands-on experience building, deploying, and operating software using modern cloud-based distributed system techniques and micro-service architecture patterns. AWS experience preferred
Ability to build strong relationships with partners/stakeholders and use technical credibility and influence to drive positive outcomes
A history of finding and reducing toil within complex systems and processes
Experience with modern observability tooling, processes, and mindset – open source experience a plus
A passion for learning, teaching, and mentoring along with a strong desire for building and motivating teams focused on data-driven continuous improvement
Site Reliability Engineers are blessed to work with a variety of technologies and teams, have the opportunity to solve complex issues, and contribute to the most important areas of Nike’s global business.
As a Director, Reliability Engineering you will:
Partner with leaders in product, engineering, business, and operations to identify and address risks, vulnerabilities, and limits in our system before they lead to large-scale issues
Technically lead and mentor the team with a focus towards improving the availability, reliability, and observability of Nike’s digital platforms while reducing the burden of toil with tooling, automation, or process change
Strategically define a multi-year roadmap in collaboration with peer engineering teams, geo partners, and product management teams
Identify, curate, implement, and adapt key metrics for not only system health and performance, but for team management and success
Create and promote a great work environment and positive team culture that optimizes team success and safety; where different backgrounds, cultures, industry and life experiences are valued
Hire diverse engineering managers and software engineers and most importantly coach them to be the next generation of leaders at Nike
Collaborate with SRE technical leads and other Reliability leaders to identify training and up-skilling opportunities, monitor industry trends, and define new reliability patterns for the broader organization
Top Skills
What We Do
At NIKE, Inc., we innovate to serve athletes*.
Every teammate - from coder to creator - plays a role in making these athletes’ dreams real. Our tech, data, and digital teams push limits every day, building the future of sport and the tools that drive it.
Here, curiosity is fuel. Innovation is the game plan. Different perspectives keep us on the offense. You’ll solve challenges worth tackling, grow fast and belong to a team that backs you to do the right thing. Bring your drive. Bring your bold. Let’s move the world, together.
Take your first step at nike.com/careers
* If you have a body, you’re an athlete.
Why Work With Us
At NIKE, Inc., your dedication fuels the future of sport. There is a sense of pride that comes from representing an iconic brand and shaping its future. Here, we treat every day as a new opportunity to push boundaries, ask tough questions and share whole-hearted convictions. We are a team – united by the belief that anything is possible.
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