Director of Security & IT

Posted Yesterday
Easy Apply
Hiring Remotely in USA
Remote
Mid level
Fitness • Healthtech • Telehealth
It's not what you lose, it's what you find.
The Role
The Director of Security & IT will manage security, compliance, and IT programs, ensuring SOC 2 readiness and HIPAA compliance while overseeing IT operations for a remote workforce.
Summary Generated by Built In

Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.

The Opportunity

Found is seeking a Director of Security & IT (Individual Contributor to start) to own and evolve our security, compliance, and internal IT programs.

This role combines security leadership, hands-on IT operations, and compliance execution. You will be the primary owner of our security posture, SOC 2 readiness, HIPAA safeguards, and internal systems that support a remote-first workforce.

This is a high-ownership role suited for someone who can both execute and build scalable programs, while partnering closely with Engineering, Legal, and Leadership.

What You’ll DoSecurity & Compliance (Primary Accountability)
  • Own Found’s security posture across infrastructure, applications, vendors, and internal systems
  • Lead SOC 2 readiness and audits (control design, evidence collection, auditor coordination)
  • Maintain and operationalize HIPAA Security Rule safeguards
  • Own vendor security reviews, risk assessments, and security questionnaires
  • Partner with Legal on security clauses, BAAs, and contract reviews
  • Define and maintain security policies, standards, and incident response procedures
  • Act as the internal point of contact for security inquiries from partners, auditors, and customers
IT Operations & Internal Systems
  • Own Found’s IT operations for a remote-first workforce
  • Administer and evolve:
    • Okta (SSO, access controls, joiner/mover/leaver processes)
    • Google Workspace
    • Device management (JAMF / MDM)
    • Network access (e.g., Twingate)
  • Ensure reliable onboarding and offboarding of employees and contractors
  • Maintain hardware and software inventory
  • Oversee or operate the helpdesk function, including tooling, SLAs, and vendor partnerships
  • Build and document repeatable, auditable IT processes
Program Building & Scale
  • Design systems that scale without heroics
  • Identify opportunities for automation in access management, evidence collection, and IT workflows
  • Evaluate and manage vendors
  • Partner with Engineering leadership to ensure security is embedded, not bolted on
  • Translate security and IT risk into clear, actionable recommendations for leadership
  • Lay the foundation for a scalable IT and Information Security function, including systems, processes, and future team growth
What You BringRequired
  • Experience owning security, IT, or compliance responsibilities in a SaaS or technology organization
  • Hands-on experience with SSO, identity & access management, and internal IT systems
  • Strong understanding of SOC 2 and/or HIPAA Security Rule
  • Comfort operating in regulated environments
  • Ability to both execute tactically and design systems strategically
  • Clear communicator who can work with engineers, legal, vendors, and non-technical stakeholders
Strongly Preferred
  • Experience leading or supporting a SOC 2 audit
  • Experience in a healthcare, fintech, or regulated SaaS company
  • Familiarity with:
    • JAMF or other MDM platforms
    • Okta or similar IAM tools
    • Cloud security concepts (AWS, logging, IAM, audit trails)
  • Experience managing vendors or managed service providers
Bonus
  • Prior experience as a Security Engineer, IT Manager, or GRC Lead
  • Scripting or automation experience (Bash, Python)
  • Incident response or security program ownership experience

Found is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.

Please review our CCPA policies.

Top Skills

AWS
Bash
Google Workspace
JAMF
Mdm
Okta
Python
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The Company
HQ: Austin, Texas
200 Employees
Year Founded: 2019

What We Do

Found is an evidence-based weight care platform that combines the best of modern medicine with lasting behavior change, access to personalized coaching, and a supportive community. Centered around clinical excellence, Found provides its members with a doctor-designed, comprehensive, and personalized weight loss program that delivers long-term, sustainable results. Found’s members are supported by a team that includes providers to prescribe effective medication that addresses the root cause of someone’s weight challenges, combined with the best of consumer technology to provide behavioral health interventions delivered through our app for guidance on nutrition, movement, sleep, and emotional health. Found is one of the largest medically-assisted weight loss programs in the country, having served 200,000+ Americans to-date. For more information, visit www.joinfound.com, follow on Instagram @joinfound and Facebook @joinfoundhealth.

Why Work With Us

At Found, we are dedicated to improving people’s overall wellbeing by making evidence-based weight loss accessible & affordable for all. You'll find a collaborative, authentic, and mission-driven group of people using their talents to truly make an impact.

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