Director of Sales

Posted 15 Days Ago
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New York, NY, USA
In-Office
Senior level
Beauty • Retail
The Role
Lead and grow strategic retail partnerships (Sephora, Ulta) by owning account strategy, negotiations, financial performance, forecasting, and cross-functional execution. Drive retailer-specific growth plans, launch and merchandising strategy, inventory alignment, and executive-level relationships to maximize revenue, profitability, and long-term channel expansion.
Summary Generated by Built In

We are seeking a highly strategic and commercially driven Director of Sales to lead and grow two of our most important retail partnerships: Sephora and Ulta Beauty. 

The Director will own the overall business strategy, performance, and long-term growth plans for Sephora, Ulta Beauty and other key retail partners. This individual will be responsible for developing and executing retailer-specific growth strategies, identifying opportunities to expand market share, leading annual planning, and serving as the primary commercial partner between Farmacy and our retail accounts.

This is a highly visible role requiring strong cross-functional leadership and close partnership across Marketing, Product Development, Digital, Operations, Finance, and executive leadership to ensure we are maximizing brand presence, profitability, and long-term retailer success.

This role requires a strong operator, exceptional relationship builder, and a highly strategic leader who brings deep expertise managing Sephora as a key prestige beauty retailer, understands the evolving beauty landscape, and has a proven track record driving sustainable growth within large-scale retail partnerships. This role would manage 1 direct report at the Coordinator level. 

KEY RESPONSIBILITIES: Strategic Account Leadership & Growth Strategy
  • Own and lead the overall business strategy for Sephora and Ulta, driving topline revenue growth and long-term strategic expansion across both accounts
  • Develop retailer-specific growth strategies that position Farmacy for increased market share, stronger brand ranking, and accelerated category performance
  • Build and execute annual joint business plans aligned to both internal revenue goals and retailer priorities
  • Identify whitespace opportunities across assortment, category expansion, exclusives, promotions, merchandising, and new product launches
Sephora & Ulta Commercial Partnership Management
  • Serve as the primary relationship owner with merchant teams and senior retail partners at both Sephora and Ulta
  • Build strong executive-level partnerships and proactively identify opportunities to deepen retailer relationships and unlock future growth opportunities
  • Lead all retailer negotiations including assortment expansion, promotional strategy, investment planning, launch opportunities, and long-term commercial agreements
  • Bring deep knowledge of Sephora’s operating model, merchandising structure, and go-to-market ecosystem to inform business strategy and decision making
Retail Performance
  • Partner cross-functionally to ensure best-in-class execution across all retail touchpoints, maximizing both consumer conversion and brand visibility
  • Oversee launch strategy and ensure strong execution of product launches, visual merchandising, retailer programming, and campaign activation
  • Partner closely with demand planning and operations teams to ensure inventory health and operational excellence across both accounts
Financial Ownership & Business Management
  • Own the overall financial performance of retail accounts with full accountability for achieving sell-in revenue targets and driving sustainable, profitable growth across both accounts
  • Manage the full P&L for both retail accounts, monitoring revenue performance, promotional investments, and overall business profitability
  • Lead forecasting and annual business planning processes, ensuring accurate sales projections, inventory alignment, and strategic investment decisions
  • Develop and manage retailer-specific budgets, including trade spend, promotional investments, marketing support, sampling, and retailer programs to maximize return on investment
  • Continuously analyze business performance, identifying risks and opportunities while making data-driven recommendations to improve sales performance, profitability, and long-term channel growth
Cross Functional Leadership
  • Collaborate closely with brand marketing, digital, product development, finance, operations, and executive leadership to align retailer strategies with broader company priorities
  • Provide retailer insights and market intelligence that help inform innovation pipeline, product development decisions, and future category opportunities
  • Act as the internal voice of the retailer, ensuring teams are aligned around strategic priorities and executional excellence
Business Analysis & Performance Management
  • Own forecasting, sales reporting, retailer scorecard tracking, promotional analysis, and ongoing business performance reviews
  • Monitor category trends, competitive landscape, ranking performance, and evolving retailer strategies to proactively identify risks and opportunities
  • Translate data into actionable recommendations that improve business performance and strengthen long-term growth

Requirements
  • 7+ years of experience in sales, key account management, or commercial leadership within beauty, skincare, prestige retail, or consumer brands
  • Deep experience managing Sephora as a retail partner is required; direct Ulta experience strongly preferred
  • Proven track record driving growth within prestige beauty retailers and successfully managing large strategic retail partnerships
  • Strong understanding of the beauty retail landscape, category dynamics, and omnichannel retail strategy
  • Highly strategic thinker who can balance big-picture commercial planning with strong executional excellence
  • Exceptional relationship management skills with experience influencing senior external retail partners
  • Strong analytical and financial acumen with experience forecasting, planning, and identifying growth opportunities through data-driven insights
  • Comfortable working cross-functionally within fast-paced, entrepreneurial environments
  • Able to commute to the NYC office a minimum of 2 days per week.
  • Authorized to work in the United States without the need for current or future sponsorship. Immigration sponsorship is not available for this role.

Skills Required

  • 7+ years experience in sales, key account management, or commercial leadership within beauty, skincare, prestige retail, or consumer brands
  • Deep experience managing Sephora as a retail partner
  • Direct Ulta experience
  • Proven track record driving growth within prestige beauty retailers and managing large strategic retail partnerships
  • Strong understanding of the beauty retail landscape, category dynamics, and omnichannel retail strategy
  • Strong analytical and financial acumen with experience forecasting, planning, and using data-driven insights
  • Experience owning/managing P&L for retail accounts
  • Exceptional relationship management and negotiation skills with senior retail partners
  • Comfortable working cross-functionally in fast-paced, entrepreneurial environments
  • Experience managing direct reports
  • Able to commute to the NYC office a minimum of 2 days per week
  • Authorized to work in the United States without the need for current or future sponsorship (no immigration sponsorship available)
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The Company
HQ: New York, New York
194 Employees
Year Founded: 2015

What We Do

Farmacy Beauty is a rapidly growing clean skincare brand headquartered in NYC and Mahwah, NJ. Our mission is to cultivate conscious beauty. We focus on farm-sourced, quality ingredients powered by potent actives to create thoughtful, effective formulas. Farm Grown & Clinically Proven Skincare @farmacybeauty | farmacybeauty.com | sephora.com/farmacy

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