Director, Risk Management Communications

Center 1 (19052), United States of America, McLean, Virginia
Director, Risk Management Communications
As Director, Risk Management Communications, you will be responsible for leading and implementing effective internal and external communications strategies for Risk Management Communications along with leading the Risk Management Communications team in Corporate Communications. You will be responsible for partnering with multiple stakeholders across the organization to ensure the delivery of strategic and integrated communications programs. Additionally, this role will be responsible for elevating the Chief Enterprise Risk Officer and the Chief Credit & Financial Risk Officer at Capital One through a proactive thought leadership strategy.
Our ideal teammate is:

• Inspired to be a transformational change agent
• A storyteller who uses his/ her communications strength to inspire and move others
• Passionate about leading and inspiring direct and cross-functional teams
• Able to manage multiple projects simultaneously
• A passionate and driven team player
• A creative problem solver

Key Responsibilities:

• Serve as head of Risk Management Communications, developing and implementing an effective, comprehensive employee-facing communications strategy for the Chief Enterprise Risk Officer and the Chief Credit & Financial Risk Officer at Capital One
• Serve as a strategic communications advisor to Risk Management executive leaders with the ability to flex between consulting for different executive leaders
• Ensure that communications tell an articulate, consistent story about business priorities with a strong voice and in the right channels; inspire confidence in Risk's leadership and business strategy; and help the business achieve their targeted results
• Ensure all messaging and communications strategies are focused, accurate, and aligned within Risk Management
• Effectively partner with Risk HR Consultants, Risk Chief of Staff offices, Risk executive team and other line of business communicators to ensure desired communications outcomes
• Lead a data-driven approach to engage associates
• Lead, manage and grow a team of communicators - both direct and indirect reports

The Ideal Candidate will possess:

• Experience in leveraging data insights to develop, nurture and refine compelling creative ideas and concepts
• Strong presence with the ability to lead tough conversations, navigate complex organizations and influence decision making
• Strong writing, oral and verbal communications skills
• Be bold in approach and creative execution
• Innovative thinker with a curious mind and an appetite for exploring the "gray space" between marketing and communications to tell impactful stories
• Expert knowledge in the latest internal communications channels and how to best leverage for communications programs as part of the overall strategy

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 7 years of Communications, Marketing, or Public Relations experience

Preferred Qualifications:

• Masters Degree in Business, Mass Communications, Education, Marketing/Public Relations, Journalism or English
• 10+ years of experience in developing and implementing business communication and organizational change management strategies, plans and deliverables
• 5+ years of experience in creating and executing strategic and creative communication campaigns for organizations

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).