Director, RAAS l Managed Services

What You'll Gain / Impact:

• Rare opportunity to build and lead a first-of-its-kind MSSP practice within a nationally recognized professional services firm.
• Full ownership of a new business line from early stage through scale — including service design, go-to-market strategy, and team development.
• Direct impact on national security outcomes by protecting DIB and federal organizations.
• Deep partnership with Microsoft and hands-on access to the full Microsoft security ecosystem.
• High-visibility role with direct exposure to firm-wide executive leadership and growth strategy.

Key Responsibilities

Service Strategy & Business Building

Define the MSSP service catalog — including managed detection and response (MDR), vulnerability management, identity threat protection, and CMMC compliance monitoring — including tiers, SLAs, and pricing models
Partner with sales and business development on go-to-market strategy, solution positioning, proposals, and RFP/RFI responses, including federal and DoD contract vehicles
Serve as the senior technical voice in customer pursuits: lead discovery sessions, scoping, and executive presentations
Develop and leverage the Microsoft partnership to strengthen service capabilities and expand market presence
 
Technical Leadership & Operations
Architect a scalable, multi-tenant security operations platform built on Microsoft Sentinel, Defender XDR, Defender for Cloud, Entra ID, Intune, and Purview, using Azure Lighthouse and Defender multi-tenant management
Establish SOC processes — triage, incident response, escalation, threat hunting, playbooks, and runbooks — with 24x7 coverage models
Drive detection engineering and automation, including analytics rules, KQL hunting queries, workbooks, Logic Apps/SOAR playbooks, and Security Copilot use cases, with content managed as code (CI/CD, Git)
Design repeatable customer onboarding: data connector deployment, log source prioritization, ingestion cost optimization, and tuning
Define service KPIs (MTTD, MTTR, SLA attainment, false-positive rates, customer satisfaction) and report on them to customers and leadership
 
Defense, Compliance & Security
Deliver services in Microsoft 365 GCC High, Azure Government, and DoD environments, aligned to customer data sovereignty and ITAR/CUI handling requirements
Align service delivery with NIST SP 800-171, CMMC 2.0, DFARS 252.204-7012 (including 72-hour incident reporting), NIST 800-53, and FedRAMP requirements
Ensure the MSSP's own operations, personnel, and facilities meet the security and clearance requirements needed to support defense customers
Support customers through CMMC assessments, audits, and Authority to Operate (ATO) processes
 
People Leadership
Recruit, hire, and develop a team of SOC analysts, security engineers, and detection engineers, many holding active clearances
Build a high-performance culture with clear career paths, certification plans, and on-call practices that avoid burnout
Coach team leads and serve as the escalation point for major incidents and critical customer issues

Candidate Qualifications

Required:

• 8–12 years of experience in cybersecurity, with at least 3–5 years in a leadership role managing technical teams.
• Demonstrated experience building or launching an MSSP, MDR, or managed SOC service — including service design, pricing, onboarding, and scaling to multiple customers.
• Deep, hands-on expertise with Microsoft Sentinel, including architecture, data connectors, analytics rules, KQL, workbooks, and automation.
• Strong working knowledge of Defender XDR (Endpoint, Identity, Office 365, Cloud Apps), Defender for Cloud, Entra ID, and Azure security architecture.
• Experience supporting Defense Industrial Base or DoD/federal customers, including GCC High or Azure Government environments.
• Working knowledge of CMMC 2.0, NIST SP 800-171, DFARS 7012, and NIST 800-53.
• Proven entrepreneurial track record: building from early stage, owning revenue or P&L, and operating with ambiguity and limited resources.
• Excellent communication skills with the ability to translate technical risk for executives, program managers, and contracting officers.
• U.S. citizenship required; active DoD Secret clearance required (TS/SCI strongly preferred).
• SC-200: Microsoft Certified: Security Operations Analyst Associate.
• SC-100: Microsoft Certified: Cybersecurity Architect Expert (required or within 6 months of employment).
• CISSP or CISM — at least one required (satisfies DoD 8140/8570 IAM/IAT Level II–III baseline).

Preferred:

• Experience with other SIEM/SOAR platforms (e.g., Splunk, Elastic) and leading migrations to Microsoft Sentinel.
• Background in incident response, threat hunting, or threat intelligence.
• Experience with infrastructure-as-code (Bicep, Terraform, ARM) and detection-as-code practices.
• Familiarity with federal contracting, capture management, and contract vehicles.
• Contributions to the Microsoft security community (Sentinel content hub, blogs, conference talks, MVP status).
• Bachelor's degree in Computer Science, Cybersecurity, or a related field, or equivalent experience; military or intelligence community background a plus.
• AZ-500: Microsoft Certified: Azure Security Engineer Associate.
• SC-300: Microsoft Certified: Identity and Access Administrator Associate (Entra ID).
• SC-401: Microsoft Certified: Information Security Administrator Associate (Purview).
• CMMC CCP/CCA: Cyber AB Certified CMMC Professional/Assessor.
 

Leadership Skills

• Building Relationships
• Adaptability
• Client Focus
• Driving Execution
• Continuous Improvement
• Communication
• Change Leadership
• Coaching and Developing Others
• Leading Teams