Director of Quality Assurance & Regulatory Affairs

Posted 15 Days Ago
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East St. Louis, IL, USA
In-Office
130K-195K Annually
Expert/Leader
Retail
The Role
Lead Stellar Manufacturing's QMS, QA, QC, Regulatory Affairs, and Product Stewardship programs. Ensure regulatory compliance, audit readiness, CAPA and root cause investigations, laboratory operations, and customer/supplier quality. Partner cross-functionally to mitigate product risks, support commercialization, and drive continuous improvement. Manage and develop QA/Regulatory teams, budgets, and performance metrics.
Summary Generated by Built In

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:  

In September 2022, Stellar Manufacturing was acquired by Leslie's as an affiliate. Stellar Manufacturing is a contract manufacturer of solid particle products and specializes in chemical processing services such as specialty tableting, compaction granulation, and granular filling.  We support the manufacturing of a variety of consumer and industrial products including water treatment chemicals, janitorial and sanitation products, agrochemicals, raw materials, and more. With over 30 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. Both Leslie's and Stellar strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Stellar. 

Job Overview:

The Director of Quality Assurance & Regulatory Affairs provides strategic leadership for Stellar Manufacturing's quality management systems, regulatory compliance, and product stewardship programs. This role is responsible for ensuring products consistently meet customer expectations, regulatory requirements, and industry standards while fostering a culture of quality, safety, operational excellence, and continuous improvement.

Working cross-functionally with Production, Supply Chain, Procurement, Sales, R&D, and Executive Leadership, the Director oversees quality systems, regulatory strategy, laboratory operations, audits, customer quality, and risk management to support business growth and product integrity.

Compensation Range: $130,000 - $195,000

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

  • Lead the company's Quality Management System (QMS) and drive a culture of quality, safety, and continuous improvement.
  • Oversee Quality Assurance, Quality Control, Regulatory Affairs, and Product Stewardship functions.
  • Ensure compliance with all applicable federal, state, and industry regulations.
  • Develop quality strategies, policies, performance metrics, and continuous improvement initiatives.
  • Lead internal, customer, supplier, certification, and regulatory audits, ensuring ongoing audit readiness.
  • Oversee CAPA, root cause investigations, documentation control, and change management processes.
  • Direct Quality Control laboratory operations, including analytical testing, equipment calibration, and quality documentation.
  • Serve as the primary liaison with regulatory agencies, customers, and industry partners on quality and compliance matters.
  • Partner with Production, Supply Chain, Procurement, Sales, and Executive Leadership to support product quality, regulatory compliance, and new product commercialization.
  • Lead investigations and resolution of customer quality concerns and product-related issues.
  • Identify quality and regulatory risks and implement mitigation strategies, including product recalls when necessary.
  • Lead, coach, and develop Quality Assurance, Quality Control, and Regulatory Affairs teams while managing departmental goals, budgets, and resources.

Qualifications:

  • Bachelor's degree in Chemistry, Chemical Engineering, Biology, Materials Science, or a related scientific field.
  • 10+ years of progressive experience in Quality Assurance and Regulatory Affairs, preferably in chemical manufacturing.
  • 5+ years of leadership experience managing quality organizations.
  • Strong knowledge of Quality Management Systems (QMS), regulatory compliance, and chemical manufacturing processes.
  • Experience leading customer, supplier, ISO, and regulatory audits.
  • Demonstrated success implementing continuous improvement methodologies such as Lean, Six Sigma, Root Cause Analysis, and CAPA.
  • Excellent leadership, communication, organizational, and problem-solving skills.
  • Proficiency with Microsoft Office and quality management systems.

Leslie's provides a robust benefits package, including:

  • Comprehensive medical, pharmacy, dental, & vision plan options.
  • Health savings account (with enrollment in the high deductible health plan option).
  • Health & dependent care flexible spending accounts.
  • Company-paid basic life and AD&D insurance.
  • Voluntary supplemental life insurance.
  • Company-paid short-term disability and voluntary long-term disability insurance.
  • Pre-tax and Roth 401(k) with company match.
  • Paid vacation, sick, and bereavement leave.
  • Paid holidays, including a floating personal day.
  • Employee assistance and wellness programs.
  • Earned Wage access is available, allowing early access to a portion of your earned wages before payday.
  • Product discounts at Leslie’s Retail stores.

Leslie’s recognizes a critical component to our continued success is our people.  Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree in Chemistry, Chemical Engineering, Biology, Materials Science, or related scientific field.
  • 10+ years of progressive experience in Quality Assurance and Regulatory Affairs.
  • Experience in chemical manufacturing (preferred).
  • 5+ years of leadership experience managing quality organizations.
  • Strong knowledge of Quality Management Systems (QMS), regulatory compliance, and chemical manufacturing processes.
  • Experience leading customer, supplier, ISO, and regulatory audits.
  • Demonstrated success implementing continuous improvement methodologies (Lean, Six Sigma, Root Cause Analysis, CAPA).
  • Excellent leadership, communication, organizational, and problem-solving skills.
  • Proficiency with Microsoft Office and quality management systems.
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The Company
HQ: Phoenix, AZ
1,611 Employees
Year Founded: 1963

What We Do

In March of 1963, a one-man pool supply operation working out of a backyard shed in North Hollywood, California, began. That journey continues today - 54 years later - as Leslie's Poolmart, Inc., “The World’s Largest Retailer of Swimming Pool Supplies”. With over 900 retail stores in 35 states, plus a Commercial Division, Mail Order and E-commerce Group, Leslie’s offers many career opportunities. Leslie's offers the best selection of pool and spa chemicals, pool cleaners, pool equipment, cleaning accessories and pool inflatables and floats. We have the solution to all your pool and spa needs. Every store offers free in-store water testing and free in-store labor on repairs.

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