The Role
The Director of PMO will lead project management practices focusing on client outcomes, financial performance, and continuous improvement, while fostering a consultative environment.
Summary Generated by Built In
Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Stoneridge founders recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2025 Top Workplace Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement.
As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We have office locations in Fargo, ND and Minneapolis, MN that serve as key collaboration hubs. In-person work at these locations is encouraged and, at times, required. Team members should expect to travel to these offices as needed based on role expectations, project requirements, team collaboration, training, or other business-driven needs. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members.
It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey!
Stoneridge is looking for a strategic Director of the Project Management Office (PMO) to build and lead a consultative, outcome driven project management practice that enables profitable growth, predictable delivery, and exceptional client experiences.
This role goes beyond traditional project governance. The PMO Director is a senior delivery leader, accountable for how work gets delivered—including project execution standards, financial performance, resource utilization, tooling, and continuous improvement across the consulting delivery lifecycle. The Director partners closely with delivery VP leadership, and client teams to ensure delivery excellence that will scale with the business serving both Enterprise and SMB client bases.
A Day in the Life
- Establish and mature a consultative PM model where project managers act as trusted advisors to clients and internal stakeholders, proactively manage scope, risk, value realization, and outcomes, and influence decisions, not just track tasks
- Define PM role expectations, competencies, and career paths aligned to a consulting mindset
- Coach and develop PMs to operate effectively in complex, multi-workstream engagements
- Ensure PMs are embedded as strategic partners in client delivery
- Design and lead a scalable PMO resource model that intentionally blends senior, consultative PMs with more tactical and administrative PM roles - ensuring the right level of leadership is applied to each engagement and all resources are fully utilized within their respective skill sets, strengths, and experiences
- Respond to client escalation and provide project management where necessary on client facing projects
- Own PMO contribution to delivery financial performance, including billable utilization, margin protection, forecast accuracy, change management and scope control
- Partner with practice and delivery leaders to optimize resource allocation across projects, balance utilization targets with quality and sustainability, anticipate capacity needs and delivery risks, build systems, processes and tools to allow for accurate tracking of backlog to anticipate needs and adjustments
- Ensure PMs actively manage project economics, not just schedules
- Define and enforce delivery standards, playbooks, and governance models that scale
- Evolve governance to be rightsized and value-driven, avoiding bureaucracy
- Ensure consistent application of project initiation and readiness, financial and delivery reporting, risk, issue, and dependency management, and change control and decision escalation
- Lead the use of technology and AI to reduce administrative overhead and improve insight, including automating status reporting, forecasting, and documentation, leveraging AI for meeting summaries, risk identification, and delivery insights, and reducing manual PM effort that does not directly contribute to client value
- Partner with internal teams to select, implement, and optimize PMO tools and platforms
- Champion continuous modernization of delivery operations through smart tooling
- Serve as a key leader within delivery operations, driving process simplification, reduced delivery friction, and improved cross team collaboration
- Use data and insights to identify patterns, bottlenecks, and improvement opportunities
- Lead retrospectives and improvement initiatives across projects and portfolios
- Continuously refine delivery models to support growth, complexity, and scale
- Partner with executive leadership on delivery strategy, capacity and investment decisions, and risk management and escalation
- Collaborate closely with practice leaders, client success leadership, and sales and presales teams (as needed) to ensure delivery readiness
- Represent the PMO as a strategic function, not a compliance layer
- Set clear expectations that the PMO operates as a consultative, outcome-driven function—PMs are value-adding advisors
- Drive predictable, profitable, and scalable delivery outcomes by strengthening execution standards, governance, and proactive risk/issue management
- Reduce administrative burden through smart processes, technology, automation, and AI—prioritizing work that directly contributes to client value
- Meet delivery financial targets (utilization, margin, forecast accuracy) without sacrificing quality or culture
- Position the PMO as a strategic enabler of growth that improves delivery maturity and client experience
- Define PM role expectations, competencies, and career paths aligned to a consulting mindset
Key Success Criteria:
Preferred Qualifications
- Bachelor's degree in Information Technology, Business, Computer Science or related field or equivalent work experience
- 10+ years of experience in consulting delivery, project/program management, or delivery operations
- Proven experience building or transforming a PMO within a consulting organization
- Strong financial acumen with experience managing utilization, margin, and delivery economics
- Demonstrated success leading teams through change and operational maturity
- Experience leveraging technology, automation, and/or AI to improve delivery efficiency
- Excellent executive communication, influence, and coaching skills
- Consultative and outcome oriented
- Comfortable balancing strategy with execution
- Data driven, pragmatic, and improvement focused
- Trusted advisor to executives and clients
- Strong people leader who develops future delivery leaders
- Ability to communicate effectively in both spoken and written English
Work Location: This position is available remotely in the United States.
Travel Required: Incumbent is expected to travel across the United States and Canada for industry events and, as needed, for onsite client, project, delivery, or in‑person collaboration at company office locations in Fargo, ND and Minneapolis, MN. Travel is expected to be up to 25-50% of the role.
Visa Sponsorship Information: Visa sponsorship is not offered for this position. Applicants must be authorized to work for ANY employer in the U.S.
Compensation
Our philosophy is to provide compensation that is Competitive, Equitable, and Driven by Performance. Various factors impact our pay ranges including market conditions and national salary data. To determine competitive salaries within this range we consider candidates skills, qualifications, and experience. These are national ranges, inclusive of bonus opportunities and could represent multiple role levels.
US (USD): $189,600-$288,300
Stoneridge reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. No agency emails, calls, or solicitations are accepted without a valid agreement.
Health and Wellness
- Medical Insurance
- Dental Insurance
- Vision insurance
- 401(k) contribution program (US) or RRSP Benefits (Canada)
- Life insurance
- Disability Benefits
- Paid parental leave
- Paid flexible time off
- Paid sick time (US) or floater days (Canada)
- Paid holidays
- Flexible work schedules
- Mobile/internet reimbursement
- Employee and family assistance program
- Learning and development funding
- Employer charitable contribution
- Paid business mileage
- Home office and wellness allowance (US Only)
- HSA contribution (US Only)
We live and breathe our core values:
Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work
They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.
Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique. We acknowledge that individuals from marginalized communities are statistically less likely to apply to a position that they don’t meet all of the qualifications for. We encourage these individuals to apply. Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members.
We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.
Top Skills
Microsoft Dynamics
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The Company
What We Do
Stoneridge Software represents the entire suite of Microsoft Dynamics 365 business solutions, Power Platform, and Modern Workplace, with focused verticals in Agriculture, Manufacturing, Construction, and Distribution. There’s no one better at providing an upgrade path for Dynamics AX, Dynamics NAV, Dynamics GP, and Dynamics CRM on-prem. The experienced Stoneridge team helps clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. Successful projects are accomplished with brainpower, grit, and a proven process for implementation. Guidance, training, and support are provided for our client community throughout implementation and beyond.
