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The Director of Program Management’s responsibility is to create and maintain effective processes for end-to-end program delivery; recognize and manage cross-initiatives, cross-functional and cross-business dependencies; and manage risks and change to ensure the program objectives are aligned to desired business strategy and outcomes.
Essential Functions
- Lead, coach, and manage a team of program managers responsible for planning and running technology projects using methodologies such as Agile/Scrum.
- Manage the planning, execution, and achievement of programs, processes, milestones and goals.
- Monitor and report progress regarding project execution directly or indirectly via the program management team members. Perform risk and issue identification, mitigation, and resolution.
- Develop and maintain an integrated global Program strategy, including software development life-cycle management.
- Coordinate and ensure execution of the Program strategy across sub-teams and functions.
- Serve as a central point of expertise for the Program strategy and lead collaboration and performance across the teams.
- Work closely with cross-functional teams to ensure execution and achievement of program goals.
- Engage stakeholders, ensure cross-functional alignment, and facilitate internal and external communication.
- Be a key player in Engineering organization-wide initiatives, lead projects and organize events supporting these initiatives.
- Anticipate long-term issues and make significant changes to improve efficiency and increase value of Program Management department (i.e. act as “change agent” beyond incremental tactical improvements).
- Participate in discussing strategic direction and seeking new opportunities for the company.
Essential Requirements
- Seasoned veteran, with 20+ years managing complex programs, particularly in the tech space plus 6 years of management experience.
- A bachelor’s degree is required.
- Experience leading, coaching and mentoring scrum masters and program managers.
- Demonstrated capability in planning and managing resource capacity and budget per the plan by using Agile methodologies.
- Strong analytical skills, exceptional business acumen, and strategic general management perspective.
- Ability to rapidly identify key priorities, align strategic and tactical plans, and motivate cross-functional teams.
- Exceptional relationship building and communication skills, including the ability to navigate and build trust throughout the organization and with individuals at all levels.
- Excellent written and verbal communication skills with the ability to effectively present to and engage a wide range of audiences.
Preferred Qualifications
- Prior experiences in software development as a software engineer and a manager.
- PMP and CSM certifications.
Top Skills
What We Do
Telesign provides continuous trust to leading global enterprises by connecting, protecting, and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides critical insight into the remaining billions. The company’s powerful AI and extensive data science deliver identity with a unique combination of speed, accuracy, and global reach. Telesign solutions prevent fraud, secure communications, and enable the digital economy by allowing companies and customers to engage with confidence.
Why Work With Us
We exist to make the digital world a more trustworthy place for everyone. At Telesign, experience has taught us the smallest ideas can have the greatest impact on safety and trust. We believe that individuality is your superpower and we invite you to bring your unique talents to help Telesign innovate, get things done, and defend the digital world.
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