Director of Product Quality

Reposted 21 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
139K-225K Annually
Senior level
Hardware • Security • Software • Cybersecurity
The Role
The Director of Product Quality ensures product integrity, drives quality improvements, manages budgets, and leads teams to meet quality standards throughout the supply chain.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
The Product Quality Team within a supply chain focuses on ensuring that the products meet the required quality standards at every stage of the supply chain process, from sourcing raw materials to delivery of the finished product to the end customer.
Job Description

This individual will be accountable for world-class product integrity. Use Product Quality as the central mechanism to mandate engineering, supplier, and repair data discipline, minimizing COPQ and maximizing customer experience.

Scope:

  • Strategy: Define and execute a multi-year strategy across the entire product lifecycle, from design gate to aftermarket service.

  • Operations: Drive systemic improvements in key performance indicators (KPIs) related to product reliability, manufacturing yield, and operational efficiency across the global enterprise.

  • Finance: Own and manage OPEX/CAPEX budgets to minimize COPQ and drive tangible cost reductions in warranty expense.

Focus Area

  • Design Quality: Mandate the enforcement of disciplined engineering processes. Ensure DFX principles are executed during NPI (New Product Introduction) to guarantee high yield.

  • Global Partner: Lead all activities assuring quality and performance across the entire supply chain. Establish robust qualification, certification, and continuous improvement programs with external manufacturing and service partners to mitigate supply chain risk.

  • Lifecycle Performance: Mandate that field failure and repair data is rapidly analyzed and translated into product and process improvements.

  • Process Ownership & Compliance: Ensure all operations adhere to Quality Management Systems (QMS), regulatory compliance, and industry best practices. Drive a culture of continuous improvement (e.g., Lean, Six Sigma) throughout all operational groups.

Preferred Qualifications

  • Experience: Proven experience acting as a P&L Owner or General Manager for a significant operational area.

  • Technical: Strong technical background with mandatory expertise in DFMEA, DOE, Quality Tools and DFX principles. Six Sigma Black Belt or ASQ Certified Manager of Quality (CMQ) preferred. 

  • Education: Bachelor's Degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering.

  • Leadership: Demonstrated ability to define strategic roadmaps, drive organizational change, and present complex technical and financial strategies to executive leadership.

Target Base Salary Range: $139,000 - $225,000USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-MM4


Basic Requirements
  • Bachelor's Degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering
  • 8+ years of experience in Leadership and Engineering

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Skills Required

  • Bachelor's Degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering
  • 8+ years of experience in Leadership and Engineering

Motorola Solutions, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..

  • Healthcare Strength Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
  • Leave & Time Off Breadth Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
  • Retirement Support Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.

Motorola Solutions, Inc. Insights

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The Company
HQ: Chicago, IL
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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