The Director, Product Management will work closely with cross-functional teams to execute the product vision, strategy, and roadmap. This role is responsible for leading the end-to-end product development process, managing the backlog, facilitating Agile processes, and collaborating with both the US-based and offshore teams to drive successful product delivery.
WHAT YOU’LL DO
- Collaborate with global interdisciplinary teams of designers and engineers to ensure timely and successful product delivery
- Work with client-facing teams to understand client needs, expectations, and communicate product strategies
- Serve as the point of contact for both internal teams and clients for product-related matters
- Lead the creation of product roadmaps, ensuring alignment with both client goals and business priorities
- Act as the product owner for key projects or product features, ensuring scope, timeline, and deliverables are met
- Monitor key product metrics to assess product performance and inform future iterations
- Lead product discovery sessions, gathering insights, and defining product requirements based on client needs and business goals
- Actively participate in agile ceremonies including: sprint planning, backlog grooming, daily stand-ups, and sprint reviews
- Write clear, actionable user stories, acceptance criteria, and technical requirements
- Own and prioritize the product backlog to ensure the highest value features are delivered first
- Work closely with global engineering teams (both internal and client teams), ensuring smooth communication and collaboration across time zones
- Manage the technical aspects of product delivery, including defining technical requirements and ensuring product feasibility in collaboration with your projects technical leader
- Lead, manage, and mentor a team of direct reports providing coaching, feedback, and guidance to foster growth
- Work closely with product managers to ensure they have the support needed to deliver on their projects
- Set clear performance expectations, provide regular feedback, and conduct performance reviews
WHAT YOU’LL NEED
- Experience in product management, with at least 3 years managing direct reports, preferably in a digital agency or consulting environment
- Proven experience working with cross-functional teams, including engineering, design, and client services
- Hands-on experience writing user stories, managing backlogs, and sprint execution
- Experience with Agile principles and values, and frameworks including Scrum and Kanban
- Experience with Atlassian’s suite of products, including Jira and Confluence
- Strong technical understanding of web and mobile technologies, APIs, CMS platforms, and digital product development
- Experience working with commonly used CMS platforms such as Contentful, Drupal, WordPress, and Adobe Experience Manager (AEM)
- Excellent communication and collaboration skills
- Experience managing both clients and internal teams
- Demonstrated ability to prioritize and manage multiple product initiatives simultaneously in a fast-paced environment
- Ability to manage and balance short-term client needs with long-term strategic product goals
- Experience managing global teams or working across multiple time zones
- Experience in digital product development in industries like e-commerce, media, or financial services
- Experience with Github
- Certifications such as Certified Scrum Product Owner (CSPO), ScrumAlliance - Certified ScrumMaster (CSM), PMI Agile Certified Practitioner (PMI-ACP)
ABOUT US
Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Mediacurrent, Rhythm, and TrueLogic.
Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.
The target range of base compensation for this role is $170,000 - $185,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
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What We Do
Code and Theory is a strategically driven, digital-first creative agency that lives at the intersection of creativity and technology. We solve consumer and business problems across the entire customer journey that flex to meet the ever-changing needs of consumer expectations. We put the user, their behaviors and needs, at the center of everything we do — from our proprietary research methodologies, to product development processes, to how we create brand, channel and messaging strategies. Our goal is simple: to solve our clients business problems. We bring big ideas to life by looking holistically at brand ecosystems where digital plays a prominent role in driving the consumer from first-touch through to conversion to relationship deepening over time. We identify gaps in the consumer journey and opportunities in culture that require products, services or communications to fill. We work across categories, ranging as far and wide as health care (Pfizer, Sanofi, Reach MD, Bioreference Laboratories) to financial services (JP Morgan Chase, Prudential, Morgan Stanley, First Data) to cpg (Mars, Unilever, Johnson & Johnson) to technology companies (Facebook, Xerox, Samsung, Comcast) to culture brands (adidas, H&M). And because our DNA is in publishing — we’ve embedded in over 135 newsrooms in the past decade — we bring unique expertise in understanding how content is created, distributed and optimized, including our work with CNN, NBC News, NBC Sports, and Bustle Digital Group. At Code and Theory, we strive to only be limited by our own ambition and creativity. We believe in pushing our creativity beyond the easy and obvious answers in order to deliver the solutions that are right for our clients, their businesses, and their consumers.
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