Director, Product Management

Posted 6 Hours Ago
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London, Greater London, England, GBR
In-Office
Expert/Leader
Software
The Role
Lead the strategy, roadmap, and evolution of Stewardship Intelligence, a governance and capital-markets data product. Manage Product Management and Research teams, improve dataset quality and coverage, scale research operations through automation and AI, and partner with Engineering, UX, Commercial, Marketing, Sales, and Customer Success. Translate institutional investor and corporate issuer needs into product priorities, launches, data services, and ongoing improvements.
Summary Generated by Built In

Reporting to the VP, Product for Diligent Market Intelligence, you will lead the strategy, roadmap and evolution of Stewardship Intelligence—one of DMI’s core data products. Stewardship Intelligence provides meeting, executive compensation, corporate governance and proxy-voting intelligence to institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporate issuers. 

You will lead both Product Management and Research. This is a domain-led role: substantial experience in stewardship, proxy voting, corporate governance, executive compensation, investor relations or a closely related capital-markets domain is required. You will translate customer and market needs into clear product priorities, improve how research is performed at scale, and ensure that Stewardship Intelligence remains trusted, timely and valuable to its users. 

Here’s a breakdown of what you’ll do 

  • Own and continuously refine the product vision, strategy, roadmap and prioritisation for the Stewardship Intelligence portfolio, covering meeting, executive compensation, corporate governance and proxy-voting intelligence. 
  • Lead, develop and organise the Product Management and Research teams, establishing clear priorities, effective ways of working (with an emphasis on AI integration where possible), strong collaboration and a culture of accountability and continuous improvement. 
  • Be responsible for improving dataset coverage, methodology, quality, traceability and timeliness, using appropriate process redesign, automation and AI-enabled approaches without compromising accuracy or trust. 
  • Partner closely with Engineering and UX to define, build and launch high-quality product experiences and Data-as-a-Service capabilities that make stewardship intelligence easy to find, understand and use. 
  • Build deep understanding of the needs of institutional asset managers, stewardship and governance professionals, compensation advisers and consultants, and corporate issuers. Use customer research, market insight and product data to guide decisions. 
  • Partner with Commercial, Marketing, Sales and Customer Success to support product positioning, packaging, launch readiness, adoption and ongoing customer value. 

These are the essentials you’ll need to get an interview 

  • Significant experience in Product Management, Research Operations, Data Products or a related discipline, including experience leading teams and setting strategy for complex products or datasets. 
  • Mandatory domain experience in stewardship, proxy voting, corporate governance, executive compensation, investor relations or a closely related capital-markets domain, with the credibility to engage institutional investors, compensation advisers, governance professionals and corporate issuers. Candidates without substantial relevant domain experience will not be considered. 
  • Demonstrated success owning and delivering B2B SaaS, data or intelligence products from customer discovery and strategy through roadmap execution, launch and ongoing performance improvement. 
  • Proven experience leading research or data operations teams responsible for large-scale structured datasets and enterprise-grade quality standards. 
  • A track record of improving manual, people-intensive processes through operating-model redesign, automation or AI while maintaining quality, control and team engagement. 
  • Exceptional communication, analytical judgement and stakeholder-management skills, with the ability to influence senior leaders and work effectively across Product, Engineering, UX, Commercial, Marketing, Sales and Customer Success. 

It would be great if you had these too, but we’ll support you if you don’t 

  • Experience with Data-as-a-Service, data feeds, data licensing or other data-product business models. 
  • Hands-on experience applying LLMs, machine learning or intelligent automation to regulatory filings and other unstructured documents. 
  • Familiarity with data provenance, research methodology, quality frameworks and governance of externally sourced data. 
  • Experience in or working closely with organisations comparable market-intelligence providers. 

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook


What Diligent Offers You 

  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.


Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace. 

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.  
At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities. 
 
Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes

Skills Required

  • Significant experience in Product Management, Research Operations, Data Products, or a related discipline
  • Experience leading teams and setting strategy for complex products or datasets
  • Substantial experience in stewardship, proxy voting, corporate governance, executive compensation, investor relations, or a closely related capital-markets domain
  • Experience engaging institutional investors, compensation advisers, governance professionals, and corporate issuers
  • Successful ownership and delivery of B2B SaaS, data, or intelligence products from customer discovery through roadmap execution, launch, and performance improvement
  • Experience leading research or data operations teams responsible for large-scale structured datasets and enterprise-grade quality standards
  • Experience improving manual processes through operating-model redesign, automation, or AI while maintaining quality and control
  • Exceptional communication, analytical judgment, and stakeholder-management skills
  • Experience with Data-as-a-Service, data feeds, data licensing, or other data-product business models
  • Hands-on experience applying LLMs, machine learning, or intelligent automation to regulatory filings and unstructured documents
  • Familiarity with data provenance, research methodology, quality frameworks, and governance of externally sourced data
  • Experience with organizations comparable to market-intelligence providers

Diligent Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diligent and has not been reviewed or approved by Diligent.

  • Healthcare Strength Healthcare coverage includes comprehensive medical, dental, and vision options. Wellness programs are also highlighted as part of the package.
  • Retirement Support Retirement offerings include a 401(k) with employer match in the U.S. and regional plans internationally. This structure underscores support for long-term savings.
  • Leave & Time Off Breadth Time off is framed as flexible with “unlimited PTO” and periodic recharge weeks in some areas. Parental leave is also promoted within the global package.

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The Company
HQ: New York, NY
1,213 Employees

What We Do

Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.

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