The Team
Outreach is the agentic revenue platform built for modern go-to-market teams. We help revenue organizations run their entire sales motion, from first touch to closed deal to post sales, inside a single platform that goes beyond insights and delivers actions to sellers to move deals and revenue forward.
Conversation intelligence, voice, and dialing sit at the center of that motion. Every customer conversation generates signal. Outreach captures that signal and turns it into action: real-time coaching for reps, automatic follow-ups, and the deal and pipeline intelligence leaders need to know where to focus, what to fix, and how to improve. Reps close more. Leaders lead better. The conversation is where it starts.
The Role
This leader will own product strategy and execution across conversation intelligence, voice, and dialing. The mission is to transform every customer conversation into agentic action: coaching reps in the moment, accelerating deals, and giving leaders a clear, data-driven view of where to invest their time and how to improve their team performance and sales strategy.
This role sits at the intersection of AI and data, voice and video, to deliver real-time coaching and actions. It requires a sharp point of view on both seller and sales leadership personas, and a track record of building product that changes how teams work, not just how they report.
Your Daily Adventures Will Include
Define and own the product strategy for conversation intelligence, voice, and dialing
Deliver AI-native experiences and workflows, building on the latest model and technology advancements
Ship AI and ML features with world-class engineering, data science, and design teams that turn conversations into agentic actions
Lead discovery and roadmap sessions with key prospects and customers
Lead and develop a team of accomplished product managers, driving strategy across multiple scrum teams, enabling high performance, and championing strong processes and best practices
Partner with product marketing to build enablement and positioning, thought leadership on agentic execution for go-to-market teams
Build deep understanding of customer feedback and product stickiness to inform prioritization and long-term bets
Our Vision of You
8+ years building great software with ownership of prioritization, trade-offs, and timelines; 2+ years managing product teams
Experience building conversation intelligence, voice, or dialing products preferred, including familiarity with VoIP and telephony infrastructure, speech-to-text and NLP pipelines, real-time audio and video processing
Proven ability to define long-term strategy while driving near-term product impact in fast-paced, entrepreneurial environments
Deep understanding of customer needs with strong drive to solve hard problems and demonstrated technical credibility with engineering teams
Strong cross-functional collaboration, influence, and communication skills with the ability to create clarity in complex, ambiguous domains
Bachelor's degree required; MBA or related graduate degree preferred
Prior B2B SaaS product experience
Skills Required
- 8+ years building software with ownership of prioritization, trade-offs, and timelines
- 2+ years managing product teams
- Experience building conversation intelligence, voice, or dialing products
- Familiarity with VoIP and telephony infrastructure
- Familiarity with speech-to-text and NLP pipelines
- Familiarity with real-time audio and video processing
- Proven ability to define long-term strategy while driving near-term product impact
- Deep understanding of customer needs and demonstrated technical credibility with engineering teams
- Strong cross-functional collaboration, influence, and communication skills
- Bachelor's degree
- MBA or related graduate degree
- Prior B2B SaaS product experience
Outreach Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Outreach and has not been reviewed or approved by Outreach.
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Parental & Family Support — Parental leave is described as unusually generous, including extended leave and distinctive transition support such as a paid night nurse option and food delivery. Family-oriented benefits are repeatedly positioned as a standout part of the overall package.
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Healthcare Strength — Medical, dental, and vision coverage is described as comprehensive, with the employer covering a majority of premiums in many cases. Mental health support and an EAP for confidential counseling are also included as part of the health offering.
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Equity Value & Accessibility — Equity (stock options/RSUs) is commonly included as part of total compensation and is framed as a meaningful component of rewards. For some roles, equity is viewed as a notable source of upside that complements cash compensation.
Outreach Insights
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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