Director, Product Design

Posted 4 Days Ago
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London, Greater London, England, GBR
Hybrid
Entry level
Fintech • Machine Learning • Sharing Economy • Social Impact • Big Data Analytics
Building the place where small businesses get the funding they need to win.
The Role
Leads the evolution of design at Funding Circle, partnering with Product and Engineering leadership to shape strategy, simplify regulated lending experiences, establish design excellence, and build a high-performing design team. The role combines hands-on design leadership, coaching, hiring, design operations, commercial accountability, workflow redesign, and the application of AI to improve operational efficiency and solve complex business challenges.
Summary Generated by Built In
We’re on a mission to back the UK’s small businesses like no one else 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

The role ⚡

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

We’re looking to evolve Design at Funding Circle. Moving forward, Design will be one of three core voices setting what we build and how we build. This is a senior leadership role designed to reset what Design does at Funding Circle, how it executes, and how it partners with the rest of the company.

  • Partner alongside our VP of Product and VP of Engineering to reset our operating model, taking joint accountability for how we build great solutions for our customers

  • Take ownership of our hardest experience problems, working within heavy regulatory constraints to make the complex lending journey from application to servicing feel simple, honest, and joined up for time-pressured business owners

  • Move design upstream to ensure it has a powerful voice in discovery and strategy, demonstrating the true value of design thinking rather than just rendering decisions that have already been taken

  • Set the standard and mechanisms for design excellence across the company defining the format, cadence, and ownership needed to ensure we are proud of the experience we give to our customers

  • Support, nurture, and hire the best design talent to successfully execute our strategy

  • Act as a senior, hands-on leader who is able to actively steer, shape and deliver on our most important strategic bets

  • Drive a significant improvement in how we solve our customers' problems and deliver the tangible business results that follow

What we’re looking for 🌱
  • Experience leading design in complex, highly regulated environments like fintech

  • Skills in turning dense rules, Risk, and Compliance constraints into simple, intuitive journeys

  • A strong partner to senior Product and Engineering leaders to shape strategy, scope work, and influence roadmaps

  • Exceptional hands-on craft. You know what ‘good’ looks like and can coach senior talent to achieve it

  • Commercial focus, using data and research to tie design directly to business outcomes

  • A track record of building and developing design teams while evolving design operations

  • Ability to take ownership of redesigning departmental workflows, using AI to automate complex tasks and drive operational efficiency

  • Competently able to Identify high-impact AI use cases and implement advanced prompting techniques to solve multi-layered business challenges

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us? 💜

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

  • Flexibility: We provide a benefit allowance you can tailor to your own life and family.

  • Health: This includes private medical and dental, health assessments, and access to a digital GP.

  • Wealth: We offer life assurance, share schemes, and financial coaching.

  • Development: You get a dedicated annual learning allowance to help you level up.

  • Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters? We’d love to chat!

Skills Required

  • Experience leading design in complex, highly regulated environments such as fintech
  • Ability to translate risk, compliance, and regulatory constraints into simple, intuitive customer journeys
  • Experience partnering with senior Product and Engineering leaders to shape strategy, scope work, and influence roadmaps
  • Exceptional hands-on design craft and ability to coach senior design talent
  • Commercial focus and ability to use data and research to connect design to business outcomes
  • Track record of building and developing design teams and evolving design operations
  • Ability to redesign departmental workflows using AI to automate complex tasks and improve operational efficiency
  • Ability to identify high-impact AI use cases and apply advanced prompting techniques to solve complex business challenges
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The Company
HQ: London
900 Employees
Year Founded: 2010

What We Do

Over the past ten years, Funding Circle has built a machine learning and technology platform that is changing the way small businesses access the financing they need to grow. Business owners can complete a loan application and receive a decision in a matter of minutes, enabling them to get funding quickly at an affordable rate. When small businesses succeed, they create jobs, support local communities, and drive the economy forward - that’s why we care about helping them win. To us, nothing is more important.

Why Work With Us

The traditional banking system is broken, so we’re building a better one. We’ve never been ones for the status quo. We believe in questioning convention, experimenting, innovating, and finding a better way. We believe in those made to do more, and that includes our employees. We seek and hire the best by providing great benefits, perks, and pay.

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