Director of Presales Engineering

Posted Yesterday
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2 Locations
In-Office or Remote
Senior level
Cloud
The Role
Lead presales efforts by partnering with Account Executives to gather requirements, design and deliver tailored demos and proposals, manage trial environments, respond to RFI/RFPs and POCs, train sales/marketing, provide product feedback, and represent BriteCore to customers. Role requires strong P&C insurance domain knowledge and up to 50% domestic travel.
Summary Generated by Built In
Who we are
At BriteCore, we’re a dynamic, forward-thinking company on a mission to empower Property & Casualty (P&C) insurers to grow their business and achieve operational efficiencies with modern cloud-native technology.

Our software platform is mission-critical, enabling carrier customers to manage policies, billing, and claims with an all-in-one core insurance solution that delivers real-time analytics and digital portals for agents and policyholders. While others rely on outdated solutions, we’re leading the shift towards modern cloud technology. With a commitment to continuous innovation, BriteCore delivers new capabilities and enhancements with a flexible and scalable core insurance platform designed to meet the evolving needs of insurers.

We believe in creating an inclusive and collaborative work environment where team members are encouraged to share ideas, challenge the status quo, and grow both personally and professionally. Our distributed team is united by a shared passion for transforming the insurance industry and delivering exceptional service.

Join us at BriteCore and be part of a company that’s shaping the future of insurance technology. You’ll have the opportunity to work with talented individuals and make an impact. Your contributions will make a difference. If you’re ready to create something different, let’s build the future of insurance software together.

Summary
We’re hiring a Senior Presales Engineer to help prospective customers understand how the BriteCore Platform solves their most complex challenges. You’ll work closely with each organization to uncover their goals, configure our software to highlight its strengths, and deliver tailored demos that demonstrate the value of the BriteCore Platform.
 
You understand Property & Casualty (P&C) insurance operations, approach problems analytically, and communicate complex ideas with clarity and confidence. You bring the perspective and composure to bridge technology, business and customer impact.
 
This is a fully remote based role, however candidates must be located in the US.

What you'll do

  • Partner with Account Executives to understand customer goals, gather requirements and align BriteCore’s capabilities with their needs
  • Design and deliver customized demos and proposals that tell a clear story of value
  • Collaborate with Sales and Marketing to support revenue growth through technical insight and solution design
  • Share customer feedback and observations with Product and Engineering to guide future development
  • Train and enable the Sales and Marketing teams on our Platform’s functionality and technical differentiators
  • Complete RFI / RFP responses and proof of concept projects
  • Configure, manage, and troubleshoot demo and trial environments to ensure a smooth experience
  • Analyze customer documentation to identify opportunities and potential gaps
  • Represent BriteCore as a trusted advisor and subject matter expert during customer meetings and industry events
  • Up to 50% of domestic overnight travel is required for this role

What you'll bring

  • Bachelor’s Degree in Computer Science, Finance or related field
  • 5+ years of experience as a Presales Engineer working at a B2B SaaS company
  • 3+ years of experience in the P&C insurance industry, supporting a SaaS platform
  • Strong analytical and problem solving abilities with a structured approach to challenges
  • Proven experience translating technical information into language that’s easy for non technical audiences to understand
  • Excellent presentation, collaboration and problem solving skills
  • Comfort with system configuration and technical troubleshooting
  • Attention to detail, intellectual curiosity and sound judgment
  • Strong situational awareness and the ability to adapt your approach based on your audience

Bonus points

  • 2+ years of experience working as a Python Backend Engineer
  • Experience as a Salesforce administrator

Life at BriteCore
We take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has.

We offer great benefits including: medical, dental, vision, 401K (with company match), disability coverage, unlimited PTO, fully paid parental leave and more.

Click here to learn more about our platform.

Skills Required

  • Bachelor's Degree in Computer Science, Finance or related field
  • 5+ years of experience as a Presales Engineer working at a B2B SaaS company
  • 3+ years of experience in the P&C insurance industry supporting a SaaS platform
  • Strong analytical and problem solving abilities with a structured approach
  • Proven experience translating technical information into language easy for non-technical audiences
  • Excellent presentation, collaboration and problem solving skills
  • Comfort with system configuration and technical troubleshooting
  • Attention to detail, intellectual curiosity and sound judgment
  • Strong situational awareness and ability to adapt approach based on audience
  • Must be located in the US
  • 2+ years experience working as a Python Backend Engineer
  • Experience as a Salesforce administrator
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The Company
HQ: Redwood City, CA
100 Employees
Year Founded: 2009

What We Do

BriteCore is the leading cloud-native platform for P&C insurers that unlocks business growth, enhances the customer experience, and delivers great efficiency gains. BriteCore provides end-to-end support for insurance operations that includes policy administration, an agent and policyholder portal, rapid product configuration, underwriting rules and rating, billing management, claims management, document management, and reporting. As a cloud-native solution, BriteCore is continually updated for maximum security, efficiency, and durability at scale. Visit www.britecore.com today to learn how BriteCore helps insurers grow, increase productivity, and modernize their business.

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