Director of People & Organizational Development

Reposted 2 Days Ago
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Raleigh, NC, USA
In-Office
Senior level
Retail • Industrial • Manufacturing
The Role
Lead organizational culture, change management, and leadership development across a growing manufacturing operation. Design and implement KPI-driven performance management and review systems. Build leadership and career development programs, support bilingual workforce engagement, and partner cross-functionally and with an overseas parent to align people strategy with business objectives.
Summary Generated by Built In

Description

Description

We’re searching for a Director of People & Organizational Development who believes great companies are built on strong leaders, clear expectations, and a culture of accountability.

Your role is to help building structure, strengthening leadership capability, and helping managers raise the bar across a growing manufacturing operation. You’ll shape how performance is defined, measured, and developed — while ensuring our people systems scale with our growth.

At DSA Doors, we’re a U.S.-based manufacturer backed by a well-established overseas parent company. As we continue expanding, we’re focused on building a performance-driven culture rooted in safety, teamwork, continuous improvement, and operational excellence. If you’re energized by developing leaders, aligning teams, and turning culture into a competitive advantage, we’d love to meet you.

Key Responsibilities:

Organizational Culture & Effectiveness

• Lead and strengthen organizational culture to ensure alignment with company values, operational standards, and employee engagement goals.

• Support structured change management initiatives—new systems, KPIs, and operational processes—to drive adoption and long-term sustainability.

• Partner with leadership to reinforce accountability, performance discipline, and a culture of continuous improvement.

Performance Management & KPI Systems

• Partner with leadership to design, implement, and refine company-wide KPI and performance management frameworks tied to business objectives.

• Lead structured performance review processes for managers and employees at all levels.

• Ensure evaluations reinforce measurable results, leadership expectations, and cultural standards.

Talent Development & Engagement

• Design and deploy leadership and supervisor capability programs with clear expectations and measurable competency standards.

• Build continuous learning and career development programs that give employees the tools and support to grow and perform at their best.

• Promote inclusive communication practices that strengthen engagement, trust, and alignment across a bilingual (English-Spanish) workforce.

Cross-Functional Partnership

• Serve as the primary liaison between U.S. operations and the overseas parent company on all people-related matters.

• Partner with Finance, Operations, Sales, and IT to ensure tight alignment between people strategy and business execution.

Requirements

Qualifications:

• 7+ years of progressive HR leadership experience, ideally in manufacturing or industrial environments.

• Proven track record in culture development, performance management systems, and building leadership capability.

• Strong working knowledge of U.S. labor and employment laws.

• Experience implementing structured management systems or performance frameworks.

• Experience working with bilingual (English-Spanish) teams is a strong plus.

• Bachelor’s degree required; Master’s degree preferred in Human Resources, Business Administration, Psychology, or related field.

• A systems-oriented mindset with the leadership presence to drive real organizational change.

Skills Required

  • 7+ years of progressive HR leadership experience, ideally in manufacturing or industrial environments
  • Proven track record in culture development, performance management systems, and building leadership capability
  • Strong working knowledge of U.S. labor and employment laws
  • Experience implementing structured management systems or performance frameworks
  • Experience working with bilingual (English-Spanish) teams
  • Bachelor's degree in Human Resources, Business Administration, Psychology, or related field
  • Master's degree in Human Resources, Business Administration, Psychology, or related field
  • A systems-oriented mindset with the leadership presence to drive organizational change
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The Company
91 Employees
Year Founded: 2002

What We Do

The Door Store of America, Inc. (DSA Doors) is a U.S.-based premium manufacturer specializing in high-quality wood doors and exceptional entryways. With a strong focus on craftsmanship and operational excellence, the company produces a wide range of products, including entry, DP rated, and impact rated doors. They are dedicated to providing superior value and beauty through skilled artistry in their manufacturing facility.

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